Mandaloun 1 Ariel Way, London W12 7SL

"Experience was terrible here. Asked for rice with my main dish, to my surprise it arrived with some chips mixed in with the meat! Not sure how this would’ve been possible. Spoke to the waiter who was quite nonchalant about the situation. Food was sent back to the kitchen; when I received the new plate of food it did not taste great, cut of meat was poor and quite fatty, ended up not eating most of it and I was already quite put off by the aforementioned issue. Service was also poor. Would not recommend."

"The service was quick. The fish I had was pretty plain. The rice was nice and the salad could've been much better. I was told by my guest that their chicken shawarma, fries and salad were 9/10. There was a lack of non alcoholic beer."

"Service was good only when starters were delivered , but slow on the main meal , interiors are shabby and worn out , menu card is so basic with laminated plastic, looks cheap,food tasted okay , not bad , but we found hair in the vine leafs ( dolmas). But that was replaced immediately without complications,overall it’s an average Lebanese food , of a mid range restaurant. This is not our first time , usually this place isn’t too bad when it’s not a tourist season . It was much better when we visited this place last October."

"I must admit at first I was a little anxious about coming to this place as the reviews are not great. However I was pleasantly surprised as the food was absolutely delicious, the environment was clean, there was a nice overall vibe to the venue and the restaurant was clean. Unfortunately I am not sure whether they were short staffed or just slow in completing their tasks, but the service was really slow. We ordered drinks and waited patiently but after half an hour when they still had not arrived, we were surprised to learn our tray of drinks were sitting on the bar, they continued to be left there for another 10 to 20 minutes even when we asked where our drinks were. Also a party that was seated after us were served a lot faster and BEFORE us. Thankfully the staff were really nice and friendly but as I said the service could’ve been a lot quicker earning them another star."