Terence Paul Didsbury

"Really disappointed. I came for my appointment for cut and colour on 4 March. I was fairly specific about what I was looking for (was happy with the existing colour but wanted it brightening up. I brought a picture to provide a guide of the contrast I was looking for). I’d also had a consultation a week earlier where we had talked about flashes and lightening up around the face (I was made to pay a £40 deposit at the consultation which I did without a quibble). In terms of cut my hair was really long and had some layers, I explained I wanted a good few inches (around 4) taking off but pointed out the exact length by referring to one of the layers as the shortest length I wanted. Unfortunately I’ve ended up with neither of these. Instead of the four inches I asked for taken off I had about 10 leaving me with a cut just a little longer than a bob (awful when you are used to having long hair) and whilst the colour is not bad it is just not at all what I asked for and is a lot darker with no flashes or brightening up. This was my first appointment six months after having a baby so I was obviously quite excited but really feel as if I wasn’t listened to and I’m quite gutted at what I’ve ended up with. Whilst it might be that the hairdresser thought I’d suit something different etc than I what I asked for I was specific and it is my call to decide what I have. It was also £180 which was very expensive considering neither cut not colour is what I had asked for."

"Excellent as always never disappointed. I’m always made to feel special at each appointment like I’m the only person in the salon. Love my hair I’ve had plenty of comments today at work from colleagues and clients"

"Thank you to Hayley and team for such expert colouring of my hair. I'm amazed at what you have achieved. Hayley, you listened and understood exactly what I wanted. My hair style is absolutely perfect. See you very soon. It's an hour drive to get over to you from Yorkshire, but I know I'm in safe and professional hands. Thank you! X"

"I can’t recommend Laura enough, she is so knowledgeable and really understands what I am looking for with my colour/cut/style. The salon and products used are lovely too, I highly recommend."

"Joanna was very friendly & did a great job of cutting & styling my hair! I loved the result! She was also very helpful explaining ways I could cover greys in the future without damaging my hair. Overall a great experience!"