Bupa Dental Care Ladybridge, Bolton

"I have been with this practice for several years now. Unfortunately my new dentist Ismail has not lived up to the previous dentists I have seen. He firstly advised me that he could remove a crown and tooth as the root canal had failed. On the day of my appointment I had a phone call to say I had been booked in with the wrong dentist at the wrong time and they would like to move my appointment. I had written confirmation of the time and dentist so they advised me to attend. I travelled for over an hour only to be told he wasn't able to do it and I would need to be referred to a specialist. He said if I experienced pain and swelling of my gum he could prescribe antibiotics and would send a script to a chemist near to my home. Today I asked for that and am told that again he can't do what he promised and I need to go to see him. Overpromised and under delivered!!!!!"

"Very unprofessional receptionists. I have witnessed them shouting down to clients on the phone. The receptionists lie to you about treatment to get more money from you and when you question it they deny it and get hostile. Would not recommend this practice. Was great when it was Fresh Dental."

"I do not recommend going to this dental practice, horrible service receptionist never answer the phone, had booked an appointment for the earliest date they had available due to high pain in my teeth and a chipped tooth they gave me a date and now they have cancelled the appointment and I have to wait a whole month for my next appointment. Dentist seem like they just put in the practice without any training. If your looking for a dental practice I would refrain from this one at all costs."

"Truly amazing experience, with great expertise, attention to detail, professionalism and above all making me feel comfortable (as visiting the dentist is not my favourite past time!). Dr Rosh can't be recommended highly enough and the fact that I travel 30 minutes from Manchester for my dental care says it all..."