Fooks House

"Worst place ever, bought £30 worth of food and also paid for delivery. One of the orders came with prawns which I’m allergic to and told the lady on the phone especially. When I call to let them know I was shouted at and was told that it was my fault for not reminding them a few more times as I was placing the order. Was told that I need to come back and give the food and told me if I have eaten the actual order I will get nothing. I reminded the woman that I am allergic to the prawns I have not touched it. She kept on yelling telling me it’s my fault and told me that she will send me the order and keep the old food ready for collection again reminding me that I will not get the new order if I have eaten it. Kept screaming and it went on for about 5 min. The guy came and gave me my new order and took the old one away. To be honest I did not eat it and went straight to the bin as I was scared that they might have done something with the food. The woman is a miserable, unhelpful, and a disgusting business owner as you don’t treat customers this way. If I’m not wrong she is Malaysian, and Malaysian’s are the best and most hospitable people you can meet but this woman and her establishment is the worst place you can get food from. Malaysian’s have the slogan we follow which is Malaysia Boleh( Malaysia can) but this woman completely went the opposite route of that. I have to say again I have never met a business owner who is so rude and argumentative over a blunder they have made. Never ever ever ever again I will order from this place and I advise people the same."

"Brilliant food, Nice friendly staff my family have been using this Chinese for years Would highly recommend :)"

"Fantastic meal, made with real ingredients, I mean no artificial tasters, what is hot and spicy that is a real chili, the noodles made from real eggs and flour, the chicken is from the best part of chicken properly made! The best!"

"I've not even tasted the food yet but I've just spent £29 on a takeaway which left me £1 change, I asked how much it was for a can of coke, the lady behind the counter told me it was £1.10 (extortionate for 1 can) I showed her the £1 coin and she simply said 'have you got another 10p?' I told her I didn't and she just shrugged her shoulders !! QUALITY CUSTOMER SERVICE!!!! Definitely NOT ordering from here in the future."

"The chips from here are awful. They are very dry and very over cooked, I believe that they are frozen chips and they definitely are not proper chip shop chips. The Chinese food is good from here but the (English) food (as they put it) is not good at all. Chicken is very dry and again very over cooked. Will be going elsewhere in future for proper chip shop chips."