Taw Garage Ltd,

2 Bondmark Road, Gorton, Manchester M18 8EP

"Excellent throughout, professional friendly staff very reasonable prices and thorough job completed in quick time would highly recommend 5* service"

"Great garage really helpfull brilliant customer service and knowledgable engineers best price and i would highly recommend them"

"AVOID. Worst garage I have ever dealt with, unorganised cash grabbers. I have tried to use this garage twice, both without success. I first tried to use them in summer 2022 to replace all four springs (parts supplied) for a price of approx £300. I was booked in and dropped my car off and was told it would be completed same day. I receive a call at 5PM saying it wasn’t done yet because of unexpected issues with other customers, no problem, so I left it another day. 4 more days pass and still excuses are being made as to why it wasn’t completed. This ended up being a blessing in disguise. I collected my car without any work being done and another garage quoted me £150 for the same work and completed it within hours, on time as promised. The 2nd time I’ve tried to use them was for an MOT on the same car. I had forgotten than my number plates weren’t spaced correctly. I dropped my car off and 2 hours later I get a call saying my car has failed it’s MOT. I understand that they’re unable to pass a car that doesn’t meat regulations, but why would you not call me and advise me it’s going to fail BEFORE you start the MOT. This is just obvious good customer service??? I now have an uncessesary and completely avoidable MOT failure on my car all because you’re too interested in taking my cash over offering a good customer service? And to top it off, I was confronted by the guy who did the MOT who came out swearing at me after I asked why I wasn’t called. They’d rather make £40 off an MOT failure than give me the chance to rectify it before it went in. Absolute disgrace and I can’t believe people still trust this garage. One bad experience is one thing but to be sworn at by the over-ego’d technician is another thing"

"Had MOT here failed on something that wasn’t wrong with it to try and get the work, had an MOT else where who found things that these didn’t so they didn’t even check the car properly! Girl I spoke with on the phone was very nice tho great customer service and very helpful!"