Munchalato

"Whilst the food is good, the restaurant is a joke. We have tried to contact them multiple times regarding numerous orders and the number never works. We have ordered through Uber eats and they didn’t have the item in stock, we tried to change it to something else and the order went through with only half the order. We were then unable to call them to amend this and therefore we will not be ordering from here again. What a shame because the food is good."

"After reading all the reviews, I decided to go for collection! Called them up and they said to come in 30mins! 50mins later food wasn’t ready, fair play.... takes time to prep good food! After 55mins, food was ready! Went for the Chicken Double or nothin burger meal. Must say I was disappointed, a burger with just a lots of “munchalato sauce” basically cheap burger sauce which was just sweet. Lacked “caramelised onions, no tomato” and I’m a afraid to say the chicken was just bland, no seasoning, no taste just a disappointment. Again the burger was cold, and the bun weren’t toasted. Should of just went safe with Zinger box meal from KFC. Also asked for Peri peri chips, and got charged for it. But just got plain chips and wasn’t warm, no salt, felt like the oil hadn’t been changed for a while. Just cupboard chips, I should of know better and went down the local chippy. Sides also went for chilli cheese bites, they weren’t chilli at all, just normal cheese bites but in this case cold and boring cheese bites with no sauce to go with it. Moving on to the milkshake, went for a white bueno milkshake, and boy what a let down! Milkshake had big thick bits inside, clearly wasn’t blended properly! I would visit again to give these guys another chance, as they are local to me and every1 deserves a 2nd chance. But for what a paid it’s a joke! Over the phone was told it’s £x amount and when I went to pay charged me extra £2.20, cheeky! I didn’t care as much as I had waited for 50mins for my food!"

"Placed a order on new year eves got my order nearly 3 hours later. Was patient enough two times when I rang and was told got a back log and catching up. Rang third time and then got told you should have ordered directly instead of thru Just Eat. Great. Never again. If u cant handle the orders don't take them. Instead your ruining customers evening by putting money before customer satisfaction."