Deluxe manna

"This was my third visit yesterday. I took my mum and brother. I was happy with the waitress service. The manna platter , jack mackerel fish (Thomson) and mikate were both delicious. Tropical deluxe mocktail was so good. I will be coming here again and to support our Congolese restaurant."

"I found this place absolutely spontaneously. I love African food and wanted to explore this place. I really loved the interior, very sophisticated and cozy. The food was absolutely delicious and cheaper than I expected. Waitresses were nice but I could see they are bored as there were not many customers at that moment. I loved the music. Toilet was very clean. I definitely will come back there soon!"

"I went to eat at Deluxe on Monday 17th at around 19:00 with my sister and my experience was bad. The customer service is very poor. There were two waitresses one Leila and another one with an afro ponytail, who did not even want to learn the name because she was just very unprofessional on the phone all the time and touching her hair (in a restaurant!). We were given the table next to the door (table 6) and I asked if we could be moved to a different one because that one was too close to the door and it was cold. We were moved to table 8, still not helpful and the waitress with the ponytail looked annoyed by my request. The restaurant was empty, but she was very unfriendly and did not move us in the middle of the restaurant. Another couple came and were put to seat on table 9, they also asked to be moved, but the same waitress told them that all other tables for two are reserved, even table 6 (lie because she put me on table 6 before, so was it not reserved before?). Remember the restaurant was empty and we stayed until about 21:00 and no one came to the "reserved" tables. Leila was much more friendly and nice. I am glad she is the one who served us our meal because she was very nice. Food was really nice and I loved my Pineapple manna. The food is actually what made me rate the experience 3 stars, delicious! At the end of the meal, when we were still there, the two waitresses went to sit next to us eating their meal. I do not find this professional at all because we were customers and had to "interrupt" them eating because we needed to pay and the waitress even came with the food still in her mouth to take my payment. How can the only two waitress working BOTH went to seat and eat while customers still in the restaurant? I think you should really improve on your customer service as the food you provide is delicious, but the customer service does not make the experience a good one."

"The food is amazing. It’s a bit pricey but the amount of food you get makes up for it. The restaurant looks nice. The customer service is okay. I couldn’t finish my food so I had to take the rest home. I had put my food in a takeaway container. I asked the staff to help me and she said she wasn’t allowed to. I don’t know why, maybe because of Covid. So because of that I’m giving it 4 stars. I also wanted cocktails but was told no cocktails that day. Overall it’s great food and ambiance"