Prezzo Italian Restaurant Broughton Chester Road, Broughton, Chester CH4 0DP

"I don’t normally write reviews but my experience was really disappointing. It was a special meal I had booked for myself and my Mum. We’re seated on a dirty booth and told “oh it’s just pizza flour” oh that’s fine then when we’ve come out for dinner? And had to ask to move after he ignored me when I asked if he had a bottle of D10 to spray the seats with. The drinks orders were wrong. Service was ridiculously slow even with about 6/7 tables to a 3 waiter ratio. Had to wait over an hour for our mains which was 2 pasta dishes. Really unhappy as this used to be an alright place for some quick, decent food."

"Our group waited almost an hour for our food. When the very small servings arrived they were all over-cooked. My fish was dry, with literally a handful of vegetables hidden under it, in an over salty tomato puree. To make matters worse all the meals were around £15, with mine being £18! That's way too expensive for such a poor meal. It wasn't even busy in the restaurant and there seemed to be plenty of staff. So I don't understand how it can be so bad. The only reason I don't give 1 Star is because the staff were actually very nice."

"We spent our wedding anniversary here and unfortunately we regret it very much. I will start with the fact that the first time we were asked to leave, because they accept only with reservations, which is crazy when the table is practically empty, and you can reserve free tables on the application in 15 minutes. We came back later the whole family. We waited almost an hour for our food! Apart from us, 8 tables were occupied, meanwhile guests were cleared to at least 10 tables because there was no reservation, and 27 tables were empty. Food very mediocre. My kid ordered a hamburger with chicken - I admit that I would be ashamed to serve something like that. A dry bun with an even drier piece of chicken poison, burnt, hard and completely unsealed. Nothing else. Neither tomato, nor cucumber or even lettuce leaf. The hamburger was nasty. The visit was saved by a tasty dessert. Service nice but slow, confusing. I am very disappointed and do not recommend it!"

"Had a voucher as a gift to go to Prezzo, nice atmosphere and staff were accommodating, had a set menu but plenty to choose from. Food was really good, we were pleasantly surprised! 14 month old baby with us, highchair ready for him and baby portion of tomato pasta was pretty big! He loved it!"

"The staff were lovely but almost everything else was not starting with uncomfortable chairs. Almost prohibitively expensive for food that I would not choose to eat again. The olives looked like they'd been scraped from the bottom of the jar and were in way too much excess oil, the chicken mushroom main was very bland and watery and the chicken was in thin overcooked chewy slices, not to mention the downright cheeky broccoli side dish, costing around a pound each for every 'stem' therein. The chips and garlic mayo were nice though. Also to the restaurant's credit, they did give us a discount after finding the meal didn't thrill us."