Zizzi - Manchester Trafford Centre

"We visited Trafford Centre the other day, and Zizzi seemed like a good option for lunch. Pizza was great and as expected. We also tried the chorizo carbonara and definitely a tasty choice. We got a small salad dish, which was not up to the same standard. Overall, good option for lunch if you find yourself around Trafford centre."

"Uncooked food, staff couldn’t care less. No apology offered or compensation. In fact, they tried to impress me by saying the manager has agreed to take the uncooked food off the bill. Like I was going to pay for it anyway! As per picture, king prawns came out grey and uncooked right through. Wife had an upset stomach for the remainder of the night after eating a king prawn. Mains arrived looking like they had been under a heat lamp for 30 minutes. Pork meatball pasta consisted of mushed up pork and no actual meatball. Chorizo linguini was dry with hardly, if any chorizo in the meal, just a tiny piece of Parma ham on top. Overall really poor experience and won’t be returning to Zizi in a hurry. Bill came to £65 (minus £8 for the uncooked prawns). Pasta was £15 each which was rubbish."

"We had some vouchers from our Tesco Club Card so we went to Zizzi after shopping. When we walked in we were told they were out of dough, so any pizza meal or garlic bread was off the menu, which was quite disappointing. However the pesto and tomato ciabatta was very nice, as were the olives. The chicken rigatoni was a decent sized portion, and tasted good. The wild boar meatballs had a good taste, but the dish was quite wet at the bottom. The loaded fries came and were luke-warm, which again was quite disappointing. Overall it was an okay experience, just a shame there was no dough as I enjoyed the calzone last time I went."

"Update: After complaining to head office. They took my complaint very seriously. They gave me a free complimentary meal for two, and it was fantastic! I can not fault them I will pull up the star rating to a four the only thing letting them down was the previous experience I’m afraid. Absolute joke! Fully booked up but the restaurant is empty!! The staff were rude and she rolled her eyes at me then proceeded to talk down to me. Then they said “there’s nothing that can do,” well open up the seating area for a start. I then laughed and thought she was being sarcastic, she shrugged and gave me a blank stare. She was incredibly rude!! Please train your staff properly. They are no different from the the people that work at McDonalds, KFC, Burger King or Subway. Actually the people who work at the other venues are friendlier. It’s too bad I didn’t get a of her name, so I could name, she’s a bad representation of your company. She was utterly useless and incompetent, please replace her with a cardboard cutout, you could get more sense out of them. She was a little Vietnamese girl. Please keep a close eye on her and make sure she’s does not “greet” the customer."