Papa Johns Pizza

"I have ordered few times it was ok, Today the pizzas came just about warmish, the garlic bread burnt, the topping was not what I ordered even though it's not their fault is the stupid website, I won't be ordering from papa John's for sure, I forgot to mention the ingredients were half cooked,,"

"Ordered around 14:47 today, said the pizza was out the oven at 15:01. Didn’t receive until 16:17. Called a couple of times for update on when it’s coming as was concerned it was going to be cold. Was reassured it was coming soon and it will be hot. After many false promises on delivery time I just waited when I saw that it said delivered 15:58. When I saw this called them multiple times and of course no one picked up, I got ready and left to go sort this in person when the delivery guy turned up as I was leaving, driver was nice and friendly and tried to explain why they was having issues and i understand it wasn’t his fault. However if no one is available to deliver don’t start making the food until someone is! Food was clearly reheated but still on the cold side, first time ordering from papa johns and will definitely be the last."

"If I could do 0 i would. Absolutely awful customer service. Called multiple times to ask where order is. No reply after being told it will arrive warm. Said delivered for about 10 minutes and when pizza was received it was clearly reheated and pretty disgusting. Avoid completely and don’t waste your money!"

"I placed an order via Papa John’s app on 28th September evening. Order didn’t arrive for about an hour. I called this branch and asked what’s going on. The staff member said somehow my order didn’t went through their system. I was charged £24.98. He apologised and said he will refund it. It’s been 17 days and I still haven’t received my refund. I called them 3 times and they keep saying I will be refunded. I feel like I was robbed by Papa John’s. A terrible experience. Does anyone know if there is a way to sue these people?"