Firezza Battersea

"Ordered and they confirmed and stole my money. No pizza has turned up with no phone line open to ring. Utter joke of a restaurant."

"Terrible customer service. We received the wrong order for a corporate event despite double checking all my order details with Firezza & Firezza confirming receipt of my order. We were then charged for the incorrect order. When I tried to explain the situation the customer service was appalling and there was reluctance to charge us correctly. Will not be ordering pizza from here again."

"Do something with the quality ASAP☝️☝️☝️Whole family has been most loyal customer many years in Battersea but after covid quality went downhill. Dry rubber dough (before many years was our favourite), minimum cheese and very little pepperoni despite double up. AWFUL taste. Bye bye Battersea Firezza , are you dead forever ?"

"I ordered pizza couple of times and I always enjoyed it. This time was a big dissapointment. Pizza came cold and on the top of it, you forgot potatoe wedges. The taste was not the same as I remember."

"Ordered through deliveroo and it took over 1.5 hours to arrive even though I only live 5 mins from the restaurant. The food quality wasn't worth it when it finally arrived, everything was nearly cold, barely any toppings on the pizza (some were actually missing). The pizza sizing is also misleading. The pizzas are thin rectangles in shape rather than circles, so the pizza size in inches refers to the length of the long rectangle side and so it is smaller than a normal round pizza. The arancini looked like someone had already started eating it - it arrived completely dismantled rather in a usual complete ball. Mozzarella sticks were not melted inside. Would not recommend"