Caribbean Pools and Spas

"Buyer Beware... I contracted with this company in late 2022. Had them hold off on construction until I was able to secure a loan to pay for the construction of my pool. Applied with there recommended company and was denied due to the credit market tightening up and interest rates going higher. Then applied to get a LOC under my home and was denied again due to basically the same reason and not having enough equity in the house after the market started pulling back. I told my sales rep that I wasn't ready to proceed until I figured out financing. They then sent an excavation company (Very Unprofessional Janky Subcontractor) out to dig out the pool, which stuck me with having a massive hole in my backyard. During this process they damaged the concrete entering the backyard sidewallk and refused to fix it (Carribbean). Basically, said we are not responsible for any damage to your property. After this I told them I will not be doing business with them anymore. I then cancelled the contract. After a short period of time, I decided to build the pool myself using some trusted people I knew in the industry. A few months later, Caribbean sues me for lost profits because I didn't let them build the pool. So now, out of principle I am defending this for several reasons. 1) They promised a pool loan would be no issue and couldn't deliver the financing. 2) When the property was damaged by one of their subcontractors they would stand behind and correct the issue. They just said it wasn't their problem. 3) Suing me for lost profits when I built it myself. Is this even a thing. Since when are pools profits for a homeowner. Everyone knows you pay more for the pool than you get in increased equity in the home. I will continue to update this review as I proceed to the court date with the results. I would steer clear of this company.......Buyer BEWARE"

"Great experience beginning to end for my pool and hot tub. Highly recommend!"

"Had my pool built less than 6 months and it was been the best experience. Everything moved quickly and the company was very communicative. Josh helped us with getting everything set up and he was fantastic! I would recommend this company to anyone that wants a pool."

"We worked with Josh to create exactly what we hoped for and he came through with a perfect design at a better price than other estimates we had. The work was quality and we absolutely love our pool!"

"Had a discoloration issue with my pebble tec. Caribbean intervened with the sub contact to correct the issue. Thanks Kevin!!"