Gerber Collision & Glass

"Well first I will say the staff was extremely friendly, especially Ms. Angela at the reception desk. Always a pleasure speaking with her. The work done on my vehicle was definitely not the best. It seems as if my car was rushed and it resulted in several issues that should have been avoided. Gerber tried their best to rectify all of the mistakes but it’s not satisfactory and every time I go to my vehicle I notice something different that’s not right. I feel as if they had taken their time the first time, the job itself would’ve been perfect as they seem to do great work. The collision center is 40 minutes away from my home so going back and forth was becoming too much of a hassle so I took it as is the last time I went back. Update 8/23/23: I am working with the manager to see about getting the remaining issues corrected. I will update again as needed. Update 9/6/23: went to Gerber to meet with Chris and he ordered parts that need to replaced and will let me know when to come back so that they can put the new parts on. I will update again as needed. Update 10/5/23: Still waiting. The communication is horrible. It would nice to be updated instead of having to constantly email with no reply and call to get a status update. Update 10/26/23: Still waiting. Update: 12/6/23: Still waiting. May have to get legal advice."

"I would not recommend this shop to anyone. They had my vehicle so long I almost had to get flowers for our 1 year anniversary. I even did the leg work of getting part numbers. The work was subpar, the first time I was told it was done I found visible fasteners that had been swapped for rusty chrome ones. ( had pictures to confirm they were wrong). Then the paint work was awful. It had issues that weren't there in the previous pictures. I then went back multiple times after they said it was done and it wasn't(each time 45min drive one way), for some blatantly obvious workmanship problems. I was told the vehicle was done no less than 4 times. When i picked it up I ran out of gas before I got the end of their road. I don't know if it was left empty because they didn't bother to look or out of pettiness. When I got it home I still found issues but no way I would take it back. The rear bumper bolts going to the frame weren't tight, Bolts on the fenders not tight, HEADLIGHT GLUED IN... The more I dig into to my jeep the more sloppiness I find."

"Gerber Collision was phenomenal! They fixed my car quickly! Angie at the front desk is fantastic and so are the guys working in the back! Highly recommend!"

"I'll leave a review after the repair work is done. The rating was due in part because of the red tape on your end just getting the car repaired. While y'all did a great job with the repair,I'll use someone else the next time I'm in need of collision work."

"I was greeted by the awesome scheduler Angela when I first walked in. The front seating area was kept nice and neat. She worked with me to get my vehicle in ASAP because we are moving to England and have to sale the vehicle. I left it with them and traveled to California for the week. They kept me in the loop from start to finish. The repairs were completed fast and right the first time. I am very happy with their work. Thank you Gerber!!! Keep up the great work."