PNC Bank 8306 Cincinnati Dayton Road, Cincinnati, OH 45069

"Having read some of the comments, my wife and I were a little concerned opening an account at this branch. Candace assisted us in setting up our account and was outstanding, making us feel welcomed and providing the best in customer service. She also assisted in setting up the online account. We watched with interest, the interaction of others conducting their business with other bank employees. The staff handled everyone promptly and with great service. Candace has the personality and ability to make this branch a huge success!"

"Honestly a great place overall, switched from Chase to PNC. It wasn't too bad of a thought especially to those with bad to no credit firstly. Secondly, the benefits you can have with this bank is substancial between money managing and not to mention at least from experience so far, a good team (in this location as of right now). Overall not bad, but to the 'customers/clients' who complain especially in this review tab.. It's called manage your money better instead of allowing your bank overdraw. Sure PNC may in your case "find their ways to help overdraw your account" but so are other banks out there, not to mention do a better job or make more money. That or change your living conditions around instead of complaining about always being near negative, they have a money bar and pay bills options for a reason. :)"

"Don't expect much service from this branch Or PNC. 6years client at this location. My experience has been very bad but I kept returning due to the convenient location. And It's on my to work. However when a branch manager Is too busy playing on his cell phone to talk to me. I have decided to take my business somewhere else."

"Over withdrew on my account for the first time in over 10 years ... not a big deal went an deposited the cash as it was my mistake . I asked the teller if the could reverse the fee an before I told her to look at my account history she says “no” .... she then tells me I can talk to the manager who was flirting with the teller woman next to her .... I said no an that I would call corporate .. on the phone with corporate only took them maybe 30 seconds to see I have never over with drawn an credited my account back ...my advise don’t go into that branch the manager is too busy flirting with the young ladies that work there an the other tellers won’t even listen to you ... I know automated AI systems that are more helpful......"

"If I could give zero stars I certainly would because that is the level of concern that Amy at this branch had for my issues. Opening a bank account on Saturday, she did not provide information about any fees, gave me misinformation about when my funds (cash funds used to open the account) would be available, as well as provided misinformation about depositing an international check and the fee they would charge me to do so. And when I asked why she did not provide all the information or even correct information, I received little more than a cardboard response the had less emotion that a form letter. I am closing this account IMMEDIATELY and taking my business to 5/3rd."