Shell
5301 Ridge Avenue, Cincinnati, OH 45213
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Location & Phone number
5301 Ridge Avenue, Cincinnati, Ohio 45213, United States
About the Business
Welcome to Shell, your one-stop destination for convenience and quality service located at 5301 Ridge Avenue, Cincinnati, Ohio 45213. As a versatile local business, we are proud to offer a wide range of services to meet your everyday needs. Whether you're fueling up at our state-of-the-art gas station, grabbing a quick snack or essential groceries from our well-stocked convenience store, or managing your finances at our on-site ATM, Shell is here to serve you. Our commitment to providing top-notch customer service and high-quality products makes us a trusted choice for residents and travelers alike. Stop by today and experience the convenience and efficiency that Shell has to offer.
Reviews
"Went today at about 3:00pm on 7/08/24 and the male attendant was rude AND said my card declined on a $12.96 transaction when my bank account clearly shows the amount was not only taken out but the transaction posted (debit card). I only transferred $14.66 into my account for the transaction, the $12.96 was taken out and then he had me swipe again and it took my remaining $1.70 from my checking and he tried to make me pay the remaining $10 something (which the math isn’t even mathing when he said $2 came out and I owed $10, but my acct said $1.70 (in addition to the $12.96) came out, never the $2 something he said. I realized then that my account had already been charged the $12.96 that I was being charged and now the additional $1.70 so I showed him and he said “no” like what? What do you mean no? I just showed you that your store took $12.96 JUST NOW AND the $1.70 and you just say no? So I said to cancel the transaction and I only got my 1.70 back. Never got my $12.96 back and he said “it’ll be refunded in a couple days” how? How will it be refunded when you straight up only refunded the $1.70? This store will rob you and be rude af to you while doing it. N E V E R G O H E R E ! ! !"
"The absolute best customer service I've ever experienced in a gas station. The staff are always welcoming. Prices are good , very clean. Restrooms are always clean, coolers always stocked. Great staff and store. Thanks for being my favorite gas station."
"The staff is amazing! Always so friendly and helpful. The store is nicely lit and clean and always well stocked. Note that they are not open 24 hours, that is not the staff's fault. They are a hard working crew and they'll take great care of you."
"This is not a 24hr location. If you try pumping gas , your card will get declined. Their hours have not been updated for a long time. Don’t waste your time coming here if you’re trying to get gas late night / early morning. Other than that, it’s a great gas station! (Time stamp - 4:38 AM EST.)"
"This place has a subway and a dunkin doughnuts inside. I love that!"
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