Medical Service Company
100 Stadium Drive, Defiance, OH 43512
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business

Welcome to Medical Service Company, your trusted partner in health and wellness located at 100 Stadium Drive, Defiance, Ohio. Recognized as a Top Place to Work and the Nation's Best Home Medical Equipment Provider, we pride ourselves on prioritizing our patients' comfort and care above all else. As Karen Y. aptly puts it, "This company will always give the highest priority to the patients' comfort and care. I highly recommend them to anyone that needs quality care for their loved ones."
Specializing in Sleep Disorder and Chronic-Respiratory Disease Management, Medical Service Company is dedicated to delivering exceptional outcomes through our specialized Respiratory and Sleep Therapy programs. Our innovative Sleep and Respiratory Disease Management Programs are designed to lower rehospitalizations and streamline care coordination, ensuring optimal patient engagement and therapy adoption.
By partnering with Health Systems, Payers, and Sleep Disorder Clinics across the Midwest and Northeast, we have improved the health of thousands of patients while significantly reducing healthcare costs. Our commitment to excellence is reflected in our use of cloud-based tablets for accurate and effective care management, ensuring maximum effectiveness and adherence to prescribed products and therapies.
Our approach is deeply rooted in collaboration and leadership engagement, as highlighted by the Director of Network Care Transitions for Kettering Health Network: "The follow-up, leadership engagement, and process-driven approach that Medical Service Company brings to the partnership is appreciated."
Experience the difference of a company that values quality care and patient satisfaction. Visit us at our Defiance location or contact us today to learn how we can support your health journey. At Medical Service Company, we are more than just a healthcare provider; we are your partner in achieving healthier, happier lives.
Reviews
"When ProMedica switched over to medical service company everything went downhill fast. Neither they don't send the supplies that you asked for, they only send part of the order or it just takes forever to get here. I was never sent a bill because my son has two insurances, when this company was ProMedica. Now that it's medical service company they send me bills even though they shouldn't be. I have called several times and have been assured that they won't send any more bills, but yet they still do. They are obviously scammers. Be very careful if you pay a bill to this company make sure that you actually owe the money. I have two children that get supplies from this company. I will be switching everything over to another company, because I am done with this company."
"This office has the most caring & responsive employees of any in NW Ohio! My dad has been on home O2 since June 2020--the office staff are unfailing in how helpful they are answering questions & getting us connected to the resources we need. Mike Saddoris does our deliveries & his expertise, personability, and genuine care for the patient's safety/well-being is unsurpassed. When my mom was discharged from Cleveland Clinic this week with orders for home O2, there was no doubt who we were going to go through. It was awesome having Mike back to do the delivery & make sure everything was properly set up--our whole family trusts him & was happy when they heard it had been him. Thank you for treating us with kindness, for your consistent service, and for helping us through difficult times. We wouldn't want to go through anyone else--highly recommend!"
"Manager helped me find the product I was looking for. Very knowledgeable staff"
"Very helpful here. Recommend this store over other medical supply store in our area."
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