City Volkswagen of Highland

"My salesman (John) was an absolute blessing to me. He was so helpful with everything, from start to finish. I thank God for blessing me with an amazing salesman!! If you are looking for a top of the line salesman and vehicles, look no further. Ask for John and I promise you he will take care of you and bless you!! Also, the finance guy (JT) was amazing and helpful."

"I recently had the pleasure of experiencing some of the best customer service I’ve ever encountered, and I just had to share my experience. From the moment I reached out for assistance, John Stone was nothing short of extraordinary. John who helped me was not only incredibly knowledgeable but also went above and beyond to ensure my needs were met. He listened attentively, provided clear and thorough explanations, and followed up promptly to make sure everything was to my satisfaction. His patience and genuine care made the entire car purchasing process smooth and stress-free. Overall, the level of service I received was outstanding and exceeded all my expectations. It’s clear that this company values its customers and is committed to providing top-notch support. I highly recommend them to anyone looking for exceptional customer service. Thank you for making a lasting impression!"

"I had a great experience working with John Stone. He was the first person who greeted me and my brother when we walked in the dealership. I appreciated his tenacity and diligence in handling my car expectations. He was patient, he was honest, and he didn’t waste my time. He worked with me all the way til the end and I HIGHLY recommend him if you plan on purchasing a Volkswagen in the near future!"

"I recently purchased a 2024 Volkswagen Atlas Peak Edition from City Volkswagen of Highland. Overall, my experience was very positive. From being greeted as soon as I walked in the building until I left with my brand new vehicle. The salesperson, Moises Alvarez, was very helpful. He was knowledgeable and informed about the vehicle . He wasn’t pushy and did not pressure me at all. The negotiation process was easy. I felt very satisfied with the final price. The financing process was super smooth. The paperwork process was efficient and not stressful .The dealership did follow up after the purchase. I would recommend Moises and this dealership to others. 5 Star Experience."

"We recently had the pleasure of working with Moises. He truly set the bar for customer service. From start to finish, his attentiveness and dedication were unmatched. He took the time to thoroughly understand our needs and preferences, offering insightful recommendations without any hint of pressure. His product knowledge was impressive, and he was always ready to answer my questions with patience and clarity. What truly stood out was his genuine commitment to ensuring we were completely satisfied. He followed up promptly and made sure every detail was perfect. It's rare to encounter such a high level of professionalism and care. If you’re looking for a salesman who goes above and beyond to make your experience seamless and enjoyable, look no further. Highly recommended!"