Potbelly

"They purposefully make sure if they don't like you to hold your online order and do in store first even if it's after you've ordered online. How professional of them..... you get what you pay for unless you come here. You get less."

"This place is not good at checking orders. They almost alawys leave something out every time I go there. The food is good, but then again, it's kind of hard to mess up a deli sandwich. I continue to eat here because it is the only Potbelly restaurant in the neighborhood. I really dislike that we are limited to sub-par service. Please do better."

"This is literally my 2nd time ordering from this place and I have been both times disappointed. They Continuously forget to put things on my sandwiches.. The first time I didn’t really trip but this time was not ok. I called and asked if they were out of these items and he told me no, that they just probably forgot to put them on. ( uhmmmm why is that my fault) Then he (Rico) told me if I wanted a refund I needed to go though the people who delivered my food which is bazaar. I most definitely wouldn’t recommend delivery but dining in may be better. He told me he was a manager and there’s nothing he can do. He didn’t offer any kind of solution which is fine, I will not give them money again."

"I was tremendous let down in this franchise chain. Would like to say something nice about this location but I can't. The store looked unkept with trash on the service line, dried soup on the soup station and over flowing trash cans. This location doesn't follow corporate practices when it comes to sandwich making. Example, my sandwich tastes different from this location compared to all of the rest. From examing the sandwich, the person who made it just put anything in it. I can see where the confusion my have come from because while ordering the four employee were more concerned about their conversation with the fifth employee in the office then to cater to the customers waiting. I would avoid this location."