Chase Bank

"Apparently customer service was a problem here in the past when I look at other reviews, but it certainly is not a problem here anymore. I’ve been to this location a few times and I’ve had great experiences with everyone I spoke with, but I have to shout out JB who is excellent every visit. Thanks for the help."

"They charged me 10.00 to cash a 77.00 payroll check drawn on their bank! Wal-Mart only charges 4.00 but the ink on their check was bad and couldn't be read! I explained the situation to the manager and that I was waiting for direct deposit so this would be a one time thing, and that 10.00 to cash such a small check was outrageous. He answer was " there's nothing I can do"! I won't be returning or ever considering opening an account there! It's Extortion!"

"This brach has always treated us like the want and deserve our business and always earn it everytime we come into the branch. They do have a turnover on staff, training new staff always but always same standards always. We glad to do business with Chase Bank. Another trip to bank to cancel accounts due to fraud alert from Chase. It's a horrible excerise to get all your business's notified to change accounts, all retirement acts changed but we met with young lady, Lamonya came and told us she will take of us and she did a fabulous job of it explaining to us step by step, it made it so much smoother and easy to understand. You want a very professional young lady as for her and you will be so happy Thank you Lamonya for all the great service, your time and help we really appreciate that your at our bank."

"Walked in to open a new checking,savings and a credit card and they said they are to busy and come back another day. Lol, was going to transfer a 20+ year old regions account with all of my money and savings to this bank. Guess they dont have time for me I’ll go to some other bank with my funds. Customer service is a thing of the past. What a joke"

"Chase is probably the worst and slowest bank I’ve ever dealt with. Their time to process anything takes weeks and customer service is not present. If you’re lucky enough to get a human in customer service they have no idea how to do anything and I’m pretty sure they’re not even located in America. Never getting a car loan through them again"