United States Postal Service 5636 Telegraph Road, St. Louis, MO 63129

"8/10/2024 @ 1145am: Kerry is a ROCK STAR! Wish every Post Office had a person with this much work ethic & attention to detail. We had an appointment for 3 minor passports at the South County mall location. The USPS rep there turned us away b/c it was “too much” and asked questions to find any reason to turn us away. She sent us to the Telegraph location where Kerry took care of business. Looked like he took care of about a dozen passports by the time we showed up. Thank you Kerry!"

"I hardly go out of my way to write reviews, but Tamika is an absolute angel. I just went in there to submit my passport application and she somehow managed to make something that people usually dread, feel like a genuinely good time. It’s not too often you come across people like that and when you do, they deserve to be recognized. The whole front staff was great and personable, I can't recommend them enough for any of your postal services!"

"I genuinely don’t understand the negative reviews people give this post office. Kerry and the rest of the staff there are incredibly friendly and warm and helped me swiftly with my issues. They remember you and are incredibly kind if you’re kind back. First post office I’ve ever been to between four different states that felt like a “personal” one for me. I have never walked out of a post office with a smile before until starting to go here."

"I rarely leave reviews, and have never left a bad one before, but I had a really bad and unnecessary interaction here. I had two small packages I wanted to buy shipping for. The first one I paid for right away. For the second one I was selling something and it was my first time shipping this way so I was unsure of the cost. The second I knew the cost (from the first package and payment) I texted the girl and she immediately went to send me the payment before I bought shipping and sent the package. Between the first receipt and second receipt there is a 4 minute window. It took 4 minutes to receive the payment, buy the second package’s shipping, and be on my way. During those 4 minutes I explained the situation, apologized very nicely multiple times, and gave updates. The woman working was impatient and annoyed with me throughout the 4 minutes. I felt like a child getting talked down to for doing something bad instead of a 20 year old. During our interaction she said “you know we have other customers right” in a condescending way. (Two people by the way) I waited more than 5 minutes for the man before me to be done. I’ve never been to a post office and not waited in line for a bit! Everything I did was completely normal and I was nice and communicative throughout it all. People have taken longer ordering at the restaurant I work at and never once have I treated them badly or have had the urge to. This was my first and only time at this location. I normally go to Arnold/imperial. They always are happy to do their job and nice throughout my countless interactions with them."

"I been living in Yorktowne apartments for almost 17 years and have had problems getting my mail by ether taking more days to get bills and not getting bills at all or getting other people’s mail.Over the 17 years I’ve had to call my credit card company to get another bill n hope I get it in time to get it back to them so it’s not late. I also didn’t receive my electric bill and Gas bill. And 2 times my bank statement. I pay $6 a month for. I have to pay $5.00 more to get a copy sent to me that I need to balance my account. I’m so disabled with pain to get around and I have to rely on getting my mail. I have to get a hard copy cause I have to been on Social Security for 12 years with a tight budget so I can’t do things on the computer I don’t have. I have 6 sometimes more every month I have to use stamps plus my other bills. So I use 13 to 15 stamps every month. At my age I been getting mail and bills for many years before I moved here and never had a problem getting them until I moved here. These bills n Bank Statements I wonder who got them or where did they go.Last i have medical bills,insurance renters,auto, that I need to receive. I really hope this wasn’t a waste of my time."