Avis Car Rental

"Sarah is a car whisperer. She set me up with a Chrysler 300S that made my heart sing. I didn't think I needed such a great car until I merged onto I-74 each night and revved it to 60mph in a few short seconds. All my troubles melted away, every time. The whole process with the Moline desk and online service was effortless and painless. Thank you, Sarah, and MLI Avis, for your excellent attention and service!"

"Avis is a well-known car rental company with locations worldwide. Diversity in Car Options: Avis offers a diverse range of vehicles, including standard and luxury cars, SUVs, trucks, and vans. This variety ensures that customers can find a car that fits their specific needs and preferences. Convenient Location and Booking: Avis has many rental locations, making it convenient for travelers to pick up and return their rentals. The company also offers an easy online booking system, allowing customers to reserve a vehicle before arriving at their destination. Excellent Customer Service: Avis is known for providing excellent customer service. Agents are friendly, knowledgeable and willing to help out with any issues that may arise. They also prioritize efficient service, so customers can enjoy a smooth experience throughout the rental process. Affordable Rates: Avis provides competitive pricing on all types of vehicles. The company also offers deals, discounts, and loyalty programs for added value to customers. High-Quality Cars: Avis regularly maintains its fleet, ensuring the cars are in good condition and pass essential safety checks before they are rented out. Additional Services: Avis provides extra services such as GPS installation, insurance options, and roadside assistance. Overall, Avis is a reliable rental car company that provides excellent customer service, high-quality vehicles, and competitive pricing. For travelers looking for a fuss-free rental car experience, Avis is a great option to consider."

"Very satisfied with my interaction - the customer service was top notch and remained so throughout the entire transaction. Pick up and return of our rental was smooth. I feel like we got a good deal by booking through United too. Thank you!!"

"I reserved a Ford Mustang but received a Toyota Camry - nothing even close to a Mustang was available so despite other rental car agencies having with sporty cars available, I chose to honor my reservation even through Avis did not (strike 1). I returned car at 2:15 but no staff at counter so as sign said, I marked the fuel level and time returned - sadly, neither were honored. Strike 2) they weren't there when I returned (long break?) Strike 3) chose to incorrectly show my return at 4pm so I was charged 25.50 for extra hour and Strike 4) they charged 16.99 for fuel yet it was returned full so another error. Strike 5) extra tax on all it. And strike 6, Camry reeked of smoke"

"I wish google allowed me to leave less than one star. Not only was this the worst rental car experience I’ve ever had, but I honestly think this AVIS location is actively stealing money from customers. After my flight landed I waited nearly an hour for a car. The attendant said they didn’t have any cars at the moment but some were coming in. Once I was finally assigned a car it was very apparent it had not been cleaned in any way. It wreaked of cigarette smoke, but my only other option was to go back inside and wait in a line that was twice as long as when I arrived. So I just took the car. When I got my receipt for the rental, I had been charged $235 for an optional insurance. I was never offered or asked about this when I was assigned a car. They just added it to my rental without ever saying anything to me. I travel 20+ times a year for work and my company has insurance with their AVIS account. I’ve never once added optional insurance in 10+ years of traveling. One week after being home I got a letter in the mail indicating I was being charged a $450 cleaning fee because the car smelled like cigarettes. I’ve never smoked a cigarettes in my life. They never cleaned the car before it was given to me. Bottom line: If you want to be wildly inconvenienced, drive a disgusting vehicle and have multiple fraudulent charges added to your rental, then AVIS QC airport is the place for you. Seriously do ANYTHING you can to avoid this place. I’m honestly considering filing a claim with the Better Business Bureau."