Ocean Exteriors Inc.

"Placed request on Nextdoor, a neighborhood app, for estimates on painting wrought iron gates & railing. Joel contacted me through app saying he could do it & made 10am apt for a quote the next day. Asked me if "Mr. Cook " would be there, I said irrelevant since not married. He never said was sending a company or that he was not coming. 2 men from Ocean Exteriors showed up at 10 the next day for "stucco and trim appointment ". Told told them it wasn't for that it was for the painting of the gates and rails. Instead they tried to upsell me into purchasing gutters and that they would throw in the painting for free. I was also looking for gutters so decided to listen. After talking said they would come back in 1 hour with some ladders to do some measurements and then get back to me with a quote- they never showed up or contacted me. I had contacted Joel, explained my frustration that they never showed up or contacted me , he said it was because my husband wasn't there! WHAT? Never said I was married, he assumed and then basically said a woman shouldn't make a decision without their husband. This is sexist and discriminatory. Told him I would not do business with Ocean Exteriors. Now 2 days later two other men showed up from Ocean Exteriors saying they had 10am appointment, I had no apt. They wanted to talk about the gutters. Told them wasn't doing business with them. Take a look at their Yelp reviews, very poor, not even 3 stars. Wouldn't ever do business with a sexist company."

"We had them come to our project in Anaheim to do some work on our house. We scheduled them to replace a lot of trim wood and fascia boards that were damaged. They also did some stucco repairs than painted the whole exterior. The salesman Nick was very informative and spent probably more time with us than he would have liked, but wanted us to know exactly what we were getting and what to expect along the way. The project manager Eddie Solorzano was a big help in making sure our little extra concerns were taken care of by his crew in a timely manner. Eddie was there everyday and walked the project with me to make sure we were happy with the work that was being done. The two men doing the work Jorge and Juan were very professional and at the end of day made sure everything was clean and put away. They treated my house as if it was their own. Thanks to the whole TEAM from start to finish. You made my house look new and fresh. After the house was finished we decided to add gutters to protect our investment."

"Updated 03/20/24 **Caveat Emptor: Disappointing Experience with Ocean Exteriors** I must express my deep disappointment with the service provided by Ocean Exteriors. This review comes after experiencing a second significant leak in the roof of my property, which has led to a frustrating and drawn-out process of attempting to arrange repairs. Upon initially contacting Ocean Exteriors on February 4th, it took persistent outreach before a temporary solution was arranged on February 6th. Unfortunately, this temporary fix proved inadequate, leading to further delays and adjustments due to adverse weather conditions. Despite assurances from their representatives and even taking time off work on three separate occasions, no substantive progress has been made. There's a big plastic tarp covering part of my roof, and it feels like we're no closer to fixing it than we were a month ago. I have family coming over this month for a memorial for my recently deceased mother-in-law, and I need this sorted before they arrive. I don't feel like Ocean Roofing has taken this matter as seriously as they should. My attempts to expedite the process by providing pictures, text, and a registered letter to the owner, as well as other documentation, have seemingly fallen on deaf ears. The lack of communication and urgency displayed by Ocean Exteriors is deeply concerning, especially considering the potential risks to the structural integrity of my property. In conclusion, I implore Ocean Exteriors to prioritize customer service and provide a swift resolution to issues such as mine. I've been patient, but unfortunately, it seems my patience has been taken for granted. Additionally, their lack of response for repairs has left me with limited options, and the matter may have to be addressed formally through the California Contractors State License Board and legal channels. As it stands, I cannot recommend their services based on my experience."

"Love love this company! Ocean Exteriors is very professional. The communication between me and their teams was perfect. Always an immediate response. From Nick, who is the sales manager, who is so nice and personable, to Devon, the project Mgr who is SO sweet and also very personable! Would use them again for any projects in the future"

"Ocean Exteriors completely remodeled and upgraded the exterior of my home and it turned out amazing. I had a water proof heat reflective coating system applied to all stucco and wood surfaces. All the windows/sliding doors were replaced with energy efficient, dual pane, low-E windows. My driveway was demo’d, materials hauled away, and interlocking paver stones were installed all in 6 days. They tore off the roof on my patio overhang and installed a new low slope roofing system. Seamless gutters were also installed around the perimeter of the house. Every project was completed above and beyond satisfactory and was a pleasure to work with. I’m more than happy with Ocean Exteriors and the sales representatives were very professional. My project manager Steve made sure everything was scheduled and completed. He was excellent at communicating and keeping me informed. Everyone from the company treated me as a priority and with respect. I would refer Ocean Exteriors to anyone looking for a well experienced reputable company!"