Relax Foot Spa 9448 Telegraph Road, Downey, CA 90240

"Zero star review. DO NOT COME HERE to Relax foot Spa employees are demanding 30% tip from total cost of massage from its customers. The business does not have anything posted stating this is a requirement. Customer pays massage first cash or card and nothing is mentioned regarding a tip charge of 30% after Massage. When the customer is done, there is an expectation to pay 30% tip cash, and if not paid the massage staff member named Peer started yelling very aggressively that she wanted 30% tip cash for giving a massage. Very unprofessional, aggressive behavior, and demeanor. If that is the expectation, it must be clearly posted for everyone to see and mentioned at time of service payment. The customer can then decide to proceed or not. Other places, ask at time of payment if they want to include the tip when using a credit card or they offer the ability to pay a tip after via venmo or zelle. This situation happened to an elderly customer who paid services in full with a credit card upfront, but did not have enough cash on hand to pay for full 30% tip. The employees need education on customer service and business practices.The business was reported to the better business bureau to help improve business standards for all customer. Go somewhere else. DO NOT COME HERE."

"I paid 50 bucks for one hour and I got 40 minutes And the lady was still hoping to get some tip That's terrible I won't come back to thís place More over massage was not good at all"

"The foot and back massage was amazing.. I have a lot of knots in my upper back and they did a great job rubbing the knots out and they even used Hot Stones. I will definitely be returning to this place. The cost was super affordable and worth it. Highly recommend"