First Citizens Bank
3024 Enterprise Road East, Clearwater, FL 33759
Location & Phone number
3024 Enterprise Road East, Clearwater, Florida 33759, United States
About the Business
Welcome to First Citizens Bank, your trusted partner in financial services located at 3024 Enterprise Road East, Clearwater, Florida. As a cornerstone of the Clearwater community, we are dedicated to providing exceptional banking solutions tailored to meet the diverse needs of our clients. Whether you're looking for personal banking, business services, or wealth management, our team of experienced professionals is here to guide you every step of the way. At First Citizens Bank, we pride ourselves on our commitment to customer service, offering personalized financial advice and innovative banking products designed to help you achieve your financial goals. Visit us today and experience the difference of banking with a community-focused institution that values your success.
Photos
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Ive been very disappointed in their lack of customer service. I opened an account at the dunedin branch because it is right next to my work. One day after 3 months of banking with them I pulled up to the drive through and there was a sign that the branch was closed down and I would have to go to the Clearwater branch, 20 minutes away! No notification at all even though I went there about once a week, and the women who opened my account knew I chose them because they were close to my work and home. Since then I have had nothing but problems. Items billed to my account that I did not purchase, more than once and the only assist I get is, "heres a number to call". My payroll checks that I deposit via the app do not get deposited, about half the time, even though it says deposit submitted. Which ends up causing all kinds of budgeting issues. When I have called and attempted to report the issues, not only have I not received "valued customer service" but I have been treated rudely and abruptly dismissed. I will most definitely be closing my account."
"This branch is just amazing and a pleasure to do business with. Definitely the top bank for service in the Tampa Bay Area! I’ve worked with them all so trust me!!!! Jason the manager will bend over backwards to meet and exceed the needs of customers and Jane has given me excellent service when dealing with her over the past 7 years!"
"Jason Kelley bends over backwards for clients. I work with many of my clients at my accounting firm and he was so diligent in the PPP loan application process to make sure everything was submitted correctly and loans were approved. Highly recommend this bank and Jason!!"
"Jason made me feel like family when opening my account... and the entire staff makes me feel like family each time I go into the bank. Very easy to work with. Highly recommend."
"Jason K, Financial Sales Manager and Vice President of First Citizen's Bank on Enterprise Road, Clearwater, Fl is AMAZING...If you want REAL customer service....talk to Jason. If you want RESULTS, talk to Jason. If you want peace of mind, talk to Jason !!! Just talk to Jason to get the JOB DONE !!!!.. Answers all questions with knowledge and patience. Thank you, Thank you Jason !!!!"
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