Bank of America (with Drive-thru ATM) 1300 66th Street North, St. Petersburg, FL 33710

"Good luck trying to reach someone by phone at this location, they never answer! They have also shut down the drive thru services which is EXTREMELY inconvenient for all, especially people with limited mobility!"

"There's no drive-thru in any the Bank of America's anymore and I have to go in and this one and the other one on 60th Street. I don't know who designs parking lots that make no sense getting in or out one way in one way out Google anyway 15 minutes just to pick the positive"

"No one answers the phone to inquire about notary services. The website that the answering system recommends states it has problems and try again later. Days later no difference. Cannot recommend this branch. Seminole branch is much better."

"We went to the bank to open my wife’s first US bank account. After a brief wait in the lobby, we were assisted by Lori Johnson. Ms Johnson was terrific. She overcame document and language hurdles (my wife’s English is good, but heavily accented), maintaining a positive attitude and a smile through the nearly two hours we needed. We will definitely ask for her next time we need something at BoA."

"Terrible service. My elderly mom had to go in and they said she didn't have an appointment so they couldn't see her. We were there 2 hours before they closed. So we scheduled for the next day to find out that they don't take appointment on Sat. We waited and waited only to find out that she needs to go back again because it's not a banking day. And they also told us that you don't need an appointment during the week and she didn't understand why they didn't take care of it the day before. Tried to call to get information and no one answers the phone. At this point we have no other option but to close all of the accounts. She has not had access to any funds for 12 days. Terrible... just so sad."