HART Fertility Clinic - The Woodlands

"The Hart fertility clinic made the impossible possible!! The biggest thank you to Dr Kovanci, Nurse Janna, and all the sweet staff at Hart fertility clinic! The staff were always so helpful and answered all our questions! I HATE needles I hate giving blood and Ashley always made me feel comfortable taking my blood! I loved the patient portal and all the information about my blood work or ultrasounds uploaded so I can have it right at my finger tips! A huge huge huge Thank you to Janna, she always made me feel like everything would work out and be okay and she answered my scared questions late at night! I have so much love in my heart for her! She will forever be apart of our lives! For those of you JUST starting the IVF journey, this will be an out of pocket experience. You will spend a lot of money. But the people you give your money to are so important. This is a VERY expensive process but worth every penny! If it wasn’t for this amazing Clinic and all the Doctors, nurses and staff we would not have our baby boy."

"Aside from Dr. Roach and the nurse Jana, nobody wants to help you. They are money hungry and refuse to answer any of your questions unless it’s collecting money from you. Nobody wanted to work with me on my insurance. They don’t clearly explain anything. I showed up one day and they said “your balance is $7000”. I was like why didn’t anyone tell me this?? “Oh it’s in your portal”. Like nobody has the decency to call you and explain things?? Then if you message their financial person it takes almost a week for them to get back to you and 90% of the time it’s “you signed it in your initial paperwork, you should know”. CCRM has someone that actually wants to sit down with you and go over your insurance information. Nobody reached out when I took a couple months off, whereas with CCRM, they reached out after not hearing from me in a week. With HART you have to pay to get your own medical records transferred over. Their patient portal is so hard to navigate and they told me I could download my information but you actually can’t. All they have is the receipts of me paying over $10k to them. Absolutely inconsiderate and they act like you’re annoying them when you call or message. Again, unless you’re giving them money they don’t want anything to do with you."

"The staff and doctors are great! I saw Dr. Kovanci and really like him. Very kind, calming , and up front. I've also seen Dr. Roach one time while he was out. She was cool AF. The nurses are super nice and I messaged them a lot with all sorts of questions. I did IVF, two rounds. Now pregnant! Plan to go back for next kiddo."

"Love Dr. Kovanci and his team! My wife and I felt very comfortable going through the IVF process with them. They make you feel comfortable and keep in constant communication with you about each step. They answered every question we had and provided great care. We now have a baby boy due in July! Can’t say enough about how awesome Dr. Kovanci and his team are. Thank you for helping us continue to grow our family!!"