Lake Haven Nursing and Rehab Center

"Not even one star they deserve. Do not take your loved one there. This place is inhumane. Totally disgusting. Took my husband there and I signed him right out. Transferred him there from the hospital got there and the bed was unmade. A ripped mattress. The room was filthy, the smell of urine and vomit was very overwhelming. The laid him in the bed with just a dirty sheet on it. When I asked them to better seat him down, the nurse brought in a wheelchair from the 1500s full of mold, rusty and all broken up. His diet was small soft bites, but they served him a hot dog for dinner, incredible. I asked to speak to the manager to voice all my concerns and all I got from her was the cold shoulder and told me there was nothing they could do. I deeply DO NOT RECOMMEND this place, unless you want your loved one to suffer humility and be in a very dangerous environment or even a very high risk of getting hurt or even worse, death."

"Margarita the activities director joined Lake Haven Dunedin in March and in her short time there has done a fantastic job engaging the residents and setting up activities. She is warm, approachable, and always does her best to help my mom and the other residents there. Desiree and other staff members are helpful and pleasant as well. New manager Ellie has made a lot of improvements in a short time and they haven't gone unnoticed. Nice job everyone!"

"I would like to State the wonderful care that my mother is receiving at lake Haven nursing and rehab under the new management I have seen tremendous change since the new takeover though I know it has been hard for all of them but I can honestly say that the transition has been phenomenal Christina and Stacy shout out to my dearest team members Christina SSD and Stacie BOM that has helped me through some of the most difficult times with my mother dealing with dementia they have treated me like family and have gotten me through the most difficult times I can't even imagine going through this without them the love and support that I have received from them is unmentionable you're admission Ellie administrator has truly climbed Mount Everest by taking over I can't be more pleased to write this on behalf of my mother's care I am deeply indebted and grateful for each and every member CNAs all of the staff doctors in the care that my mother has received under the most difficult time in my life"

"Most of the staff is great, but the faculty is owned by Karl Cross, who “maintains” the substandard condition, and has a very negative and intimidating influence on the staff. I removed my father after 2 months of them not addressing hygiene and safety issues in my dads room. Mr Cross then made false allegations to the local Sheriffs about me to try and cover his tracks, he is not to be trusted. Stay away!"

"My mom has been here for over a year. The staff works hard to take care of all of their patients. They love my mom and care about her. As everyone seems to be these days they are short staffed, but the employees there work hard to get things done .The director is very friendly and available to talk about any issues that come up."