Craft Auto Spa, LLC

"2 Stars revised to 5 Stars (see below) I had an appointment for 1:00 on 10/19, and the 2, very polite, young gentlemen arrived 40 minutes late. No harm as I didn't have anything planned for the day anyway. They went straight to work and didn't waste any time. Great work ethic, as far as I'm concerned considering the times. I asked for the Bronze Exterior Detail ($75) and the Executive Interior Detail ($60). I have a RAM Crew cab. Those are the top prices for those detail items (XL) and I'd hate to see what the Limo prices would be as a Limo is twice as long as my truck (exterior) and probably has 3 times the interior area. Interior wise, the gentlemen did an outstanding job. All surfaces cleaned, vacuumed, wiped down and protected. Couldn't have done better myself. $60 worth? Eeh? Maybe a tad high. Exterior. Lite pressure rinsed, lite pressure applied soap, hand washed and dried. Tires and rims look pretty good, too. However...for $75 one would think a bit of chrome cleaner could've been used where applicable, like the chrome step rails. I know it wasn't "included" but, chrome isn't that hard to clean and polish. I had some spots on my hood and roof that, to be honest, I didn't want to remove myself. Hence, enter Craft Auto Spa. The crew didn't have a solvent to remove the spots (not tar or bugs. Might have been something from the oak tree) so, I gave them my "Bug and Tar Remover" and a nylon covered sponge. They got most of them off but, some remain. $75 worth? I'd have to say, "No.". I did tip the guys as they were out in the heat, doing their best but, for $140+ (including tax), I would've expected a "close to showroom" job done, inside and out. 10/20 Addition - The sun will tell the story. My wife and I went to dinner after the truck was "done". As we drove done the road, it gave me a chance to look around at the interior. Still looks good however, the back window of the truck wasn't touched on the inside and the bottom of the front windshield had an abundance of water spots. Really? This should've been covered in the "Basic Auto Detailing 101" class. The more I look, the more disappointed I get. 10/21 Addition - Above and beyond Got a call from John yesterday letting me know they would be here this morning to rectify any of my concerns. Craft Auto Spa did more than that. Not just the spots on the windows that wasn’t done corrected but, every piece of glass, inside and out, was re-cleaned. The chrome is as clean and shinny as it was 2 years ago when I left the dealership. The spots on the hood and roof?? John (owner of Craft Auto Spa) clay bared and machine polished both. My truck is back to that “close to showroom” look I was looking for, and then some. When an Owner comes out, on a Sunday no less, to make certain a customer is completely satisfied, one can only do what’s right and let folks know 1) He cares about his customers and 2) Cares about the reputation of his company. Who could ask for better?? Will I call Craft Auto Spa again for a detail on my RAM Laramie? Most assuredly."

"Jon did a fantastic job on my GTO, the new ceramic coat to the car has never made it look so good! Even the leather seats have been coated to be protected for the next 5 years! Very good work!"

"From start to finish Jonathan emits the term professional .Made my work truck look brand new in a timely manner and more than reasonable price . Highly recommended and will be a life long customer for sure ."

"Overall a great service. I’m the mother of three and I felt that my car had gotten messy to the point I needed it done within a day or two, they were able to accommodate to my schedule and come out to me the next day. It was great having the service come to me rather than being stuck waiting for my car to be done. Jon and his crew were all very trustworthy and knowledgeable about their services and different car needs. A car had recently slid up against my car in a parking lot and they were able to fix the smudges with no problem. Lastly I even joked about the messiness of my car with the guys and they seemed unfazed and were able to make it like new!"

"I am personally not the kind of person who writes reviews about a business. However the guys over at Craft Auto Spa cleaned my Jeep Cherokee and Ram truck the other day doing by far the best detailing job imaginable. Their name says it all they have truly mastered the craft of cleaning vehicles and will be my only option when it comes to getting my cars cleaned! Most of the time when having a vehicle detailed one just expects a job done better than they can do themselves but these guys went above and beyond in their cleaning process to the point where I’m almost afraid to drive my truck and Jeep with how pristine they look. Thanks guys, keep up the impeccable work Craft!"