GameStop

"Came to GameStop today and was greeted by one of the coolest and nicest workers. He was extremely helpful and had a very positive attitude. I believe his name was Nick. I had stopped by to pick up a gift for my brother and without even asking Nick was assisting me and giving me tips on what I should get. Thank you Nick for the amazing help"

"We got to the store at 12:10 am and the person opening was just strolling in, and taking her sweet time. We waited until 12:20 and the store was still closed. It’s a Saturday in a high traffic area…."

"Purchased an item that had a sale sticker but they charged full price. Not the customers fault that you didn’t do your job to change stickers. Sale price should have been honored!"

"Was in the store with boyfriend looking for a new XBox controller. I began looking at Funko Pops on opposite side of store. Noticed some that were already stacked on floor. This particular one had a tshirt that came with it so the actual figurine was inside another box. Seeing the shirt wasn’t my size, I went to place the item back where I found it. It slipped from my hand and fell onto floor. No more than 6-10inches. The corner barely creased on the main packaging. Now, the actual funko pop box was not creased or damaged at all. Just the main packaging holding the shirt and boxed figurine. The cashier told me that it is store policy that if you drop them or damage the box due to them being collectors items, you have to buy them. I laughed. I thought she was kidding. She proceeded to say, I’ll hold the item here for you at counter for when you are ready. I replied, I’m not buying that. It was an accident. She proceeded to tell me it was policy and I had to buy it. I said show me the policy and I’ll buy it. She panicked and called her store manger who we heard tell her, don’t worry about it as I don’t know where to to find it on the site. The cashier proceeded to try and search the site for this “policy”. She was flustered and told us as we stood there ready to leave that we were being confrontational and was making her nervous. That to please not make her have to call the police. This was All over a creased corner on a box. Now, in this store, Stuff was all over the floor and stacked way too high for people to look at. I couldn’t have been only person to drop something or knock something over. In the end, I paid for them item because she was causing a scene by making us look like bad people in the store. We were just standing there due to her threatening law enforcement, and kept repeating how she just works there and to please just stop making her u comfortable. We were the ones uncomfortable. Word to the manager, don’t staff someone who wants to dictate policy to customers but can’t prove it. Or maybe post this policy on your walls to be visible to customers. Shame your stores have gone down hill over the years. And a lot of that has to do with the staff you employ."