Passport Office Brooklyn
10 Grand Army Plaza, Brooklyn, NY 11238
Hours open
Monday:
10:00 AM - 3:00 PM
Tuesday:
Closed
Wednesday:
12:00 PM - 6:00 PM
Thursday:
11:00 AM - 5:00 PM
Friday:
10:00 AM - 3:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Welcome to the Passport Office Brooklyn, your local government office conveniently located at 10 Grand Army Plaza, Brooklyn, New York 11238. Our dedicated team is here to assist you with your U.S. passport and passport card applications. Please note that we operate by appointment only, ensuring a smooth and efficient process for all applicants.
Important Information:
- Appointment Scheduling: Appointments can be booked up to 7 days in advance and are released daily at midnight. Please ensure you receive an appointment confirmation to gain entry. Appointments are not available via phone, in person, or email, but questions can be directed to passportbpl@bklynlibrary.org.
- Processing Details: Each appointment is 20 minutes long, with a maximum of three applications per session. Ensure all required individuals and documents are present, as missing items will result in a canceled appointment.
- Application Requirements: For detailed application instructions, visit travel.state.gov. DS-11 forms must be completed in black ink and signed only when instructed by a Passport Agent. Special requirements apply for minors and no-fee passports.
- Payment Information: Two payments are necessary: one to the U.S. DEPT OF STATE via personal check or money order, and another to Brooklyn Public Library via money orders or credit/debit card (3.5% surcharge applies, American Express not accepted).
Additional Services:
- Borrow tools from Greenpoint Library and museum passes to over 80 cultural institutions.
- Access resources for genealogical research, contributing to the library's role as a cultural and civic hub.
Contact Us:
For questions, call 718-230-2292 or email PassportBPL@bklynlibrary.org. For automated passport info, call 1-877-487-2778 / 1-888-874-7793 (TDD/TTY), available 24/7. Customer service is available Mon–Fri, 8 am to 10 pm Eastern Time, excluding Federal Holidays. Se habla español.
We look forward to serving you and thank you for helping us maintain a vibrant community resource. Visit the U.S. State Department website for more on travel restrictions and obtaining a passport.
Reviews
"It was my first time applying for a passport, I had every document that I needed and the lady was super helpful with helping me fill out the money orders. Make sure you are have your documents prepared before the appointment."
"Really smooth and super kind and helpful with getting everything. Even took me in 5 minutes early."
"I am intentionally leaving this review because of the lady working the front desk at the passport office today 1/26 approximately 1130a to 1p. I was not there for passport services but I overheard how she greeted and helped every waiting customer. A huge difference from when I visited over a year ago. The lady at that time was so harsh and short with everybody including me. I am hoping this current lady is a replacement. Also, really wished I got her name but as I said, I was in an adjacent waiting area. Management please keep her."
"I didn’t have an appointment and the lady at the front desk was super helpful. They do pictures and were quick and efficient. FYI, please have a check or money order with you so that it could be mailed with your application. You’ll also need a credit or debit card to pay for your submission. It’s a great idea to go ready with your form already filled and your copies already made. Help them help you!"
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