United States Postal Service 2215 Springfield Avenue, Union, NJ 07088

"Both of the women working on 8/9/2024 at closing, were extremely unprofessional, the older one was in the back cursing during a phone call, like no one was around. The younger one was on the register and talking on the phone to her friend about opening a business. I couldn’t believe it. Neither one conducted themselves like they were at work. Once I was done with my transaction, she mumbled “tracking number at the top” with no eye contact, and while walking away. Good thing I heard her. Never coming back to this location. The lobby is a mess and everything is also out of stock."

"For being a state service the customer service is terrible. I needed help finding a lost package and the employee showed no interest in helping out and had a rude attitude."

"I got here around 1:50PM 12/23/22 to mail some packages before the holiday weekend. There was a sign that said closed for lunch so I decided to wait—I was in no rush. However, at 3PM I’m still waiting with no return in sight and they close at 5PM. This is so unfortunate as I come here often with no issue. It would have been nice to have a return time on the sign than to just have people waiting with bad weather and the holidays coming. I do a lot of business here and this is disappointing."

"Just like the Maplewood location very rude and they get upset when I mail certified letters! I was told many times I they are busy to do my certified letters. Ridiculous they offer a service and get upset to do it. I understand certified letters can take time but it is something that I have to do for business purposes and to be turned down or given an attitude is just uncalled for!"

"I have never been in this post office even though is is close to my house, but I definitely WILL return it was such a pleasant experience. I wish I knew the postal worker's name but she was all alone and it was a busy Saturday. There was a line but she helped everyone quickly and politely. I needed help because I was mailing a package to Germany and I wasn't sure what type of customs form I needed. She gave me the correct paperwork and showed me how to fill it out she then showed me what she had to do to send the package overseas. She was so pleasant and helpful and seemed to know a lot of the people who came in."