Webster Bank
459 5th Avenue, Brooklyn, NY 11215
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Location & Phone number
459 5th Avenue, Brooklyn, New York 11215, United States
About the Business
Welcome to Webster Bank, your trusted financial partner located in the heart of Brooklyn at 459 5th Avenue, New York 11215. As a premier bank and financial institution, we are dedicated to serving the diverse needs of our community with a comprehensive range of banking and financial services. Whether you're looking for a convenient ATM, personal banking solutions, or expert financial advice, our knowledgeable team is here to help you achieve your financial goals. At Webster Bank, we prioritize customer satisfaction and strive to provide a seamless banking experience with personalized service. Visit us today and discover why Webster Bank is the preferred choice for individuals and businesses in Brooklyn and beyond.
Reviews
"I prefer this branch of Webster bank in Brooklyn. Located on 5th ave in South Slope. The customer service here is better and they are very polite and attentive."
"Terrible service since Astoria was taken over by SNB and now Webster. Only one banker available on Saturday morning (the only time I have free to talk to someone. We got someone on the phone faster than the service in-person. It took multiple calls to get answers to our questions and we still have to come in to a branch to deal with part of the issue. The communication is horrible. Go anywhere but here for your banking needs. I got stuck with a loan being transferred to them after the mergers."
"I am done with Sterling. Limited Hours, service and online experience is not worth it anymore. I wanted to support local regional bank but it brings little value. I never post negative feedback but hoping someone at corporate realizes this is a failing brand"
"This bank has very very poor customer service. Firstly, the customer service representative sounds very immature and clueless. We reported a lost card and yet purchases are going through used by the said debit card. When we call to report the card lost the immature voice will answer the call, and say yes the card is closed and in two days we will see a transaction. What is wrong with this bank?"
"I find this bank to be very customer friendly. The manager, Mike, is knowledgeable and helpful. The staff in the back and the tellers always are pleasant and informative. I switched from HSBC several years ago and I'm glad I did."
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