CubeSmart Self Storage of the Bronx

"The staff at Cubesmart on Tillotson is wonderful! They are helpful, courteous and handle all requests quickly. The building is easy to navigate and kept very clean."

"The staff is great. The business opening hours need to be improved... It's only going to get worse come September 1st! Opening up at 9:30AM is too late!"

"I was amazed by the wonderful personalities of the staff. They were pleasant from the initial inquiry and remained consistent thereafter. They answered all of my questions. On my move out day, Dom and Johnny were very helpful and gave me individualized attention. Kudos to the CubeSmart staff at the Tillotson Avenue location. I have never had a bad experience in my years there. The facility is clean, well maintained, climate controlled, secure, there is ample parking and always a cart available for me. I love the accessibility the mobile app offers. No more memorizing codes or carry paper slips, hooray! This location served all my needs. They are conveniently located and the hours are great. They also have a van available for move in. The down side was the high renewal rates, however, they did waive the fee increase during Covid. My unit was a 10x10."

"This is my first time using this storage company & I have to say, so far so good. Clean, bright, safe, & professional."

"The initial storage rate was a no brainer. The location is convenient for me and the employees have been very helpful. They definitely made me feel like VIP when opening my storage and getting a delivery of goods into my storage. I forgot the young lady's name who assisted me initially, but Cory was the gentlemen who assisted me and he was amazing. His customer service was immense.Both of them were good. After I was all completed in opening my unit, Corey said, welcome to the family and I really felt him being genuine. I think it's beyond the company, just who he is. He's an asset to the company. I got my first delivery and it was a LARGE delivery. He went out of his way to assist the truck driver and I unload my things and got it done quickly! I was impressed at how helpful he was. He made me as the customer feel valued.. I felt like he was a helpful cousin or something. He definitely meant it when he said welcome to the family. Another thing I appreciated from the staff is that they made me aware of the frequency in which the unit would increase and that the site had no control over how much it may increase so there was no surprises. That's something my 1st storage unit never shared and I was caught off guard. So far, I happy with my choice to use cube smart"