KeyBank
804 Hopkins Road, Amherst, NY 14221
Location & Phone number
804 Hopkins Road, Amherst, New York 14221, United States
About the Business
Welcome to KeyBank, your trusted partner in financial services located conveniently at 804 Hopkins Road, Amherst, New York 14221. As a leading provider in banking and finance, we are committed to helping individuals and businesses achieve their financial goals with ease and confidence.
At KeyBank, we offer a comprehensive range of services including personal and business banking, loans, mortgages, and investment solutions tailored to meet your unique needs. Our state-of-the-art ATM facilities ensure you have access to your finances 24/7, providing utmost convenience and security.
Our dedicated team of financial experts is here to provide personalized advice and solutions, ensuring that you make informed decisions for a secure financial future. Whether you're opening your first account, planning for retirement, or managing business finances, KeyBank is here to support you every step of the way.
Visit us today and experience the exceptional service and support that KeyBank is known for. Your financial wellness is our priority.
Photos
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"I’m very dissatisfied with this branch. Horrible customer service, seems like no one knows what they are doing. This location should closed it’s so useless. I called before I leave my house to request a document. I was told to just bring my ID when I get there Luda was very rude and didn’t know what she was doing. The bank specialist with curly blonde hair didn’t know what she was doing either. Not sure if you the employees needs more training or the manager purposely hire them to make clients upset. I will never visit this branch again."
"This branch, their entire team, is always so helpful. Make banking enjoyable. Did a financial wellness and learned a lot. Thanks!"
"The worst Keybank branch ever. They froze my account, I went to Hopkins road branch, no one gave me a proper answer, I was told to call the 800 number, I called the 800 number and they told me that you have to go back to the branch in person because the manager restricted your account, I went back to the bank next day but they didn’t take any responsibility, I had to go back and forth for 3 days and the last day the manager asked for my phone number but never called me back to resolve my issue, the manager of this branch is in favor of her own friends and people who she knows, as a business owner I regret doing business with them and do not suggest anyone else to work with them either."
"I am not happy about the reduced drive through hours. As a business owner the drive thru should be open past 5 at least days a week. It closes at 4 most days. Also the service is very slow, I think the same people work inside and drive thru. I have been the only car in line and wait over 20 minutes for a simple transaction."
"The "leaders" and management of this place leave a lot to be desired. Very difficult to do business with. Even when I went to close my account, I was getting pushback on getting my own money out! I can't speak for other Key branches but this one by far is the worst"
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