KeyBank 3050 Niagara Falls Boulevard, Amherst, NY 14228

"October 2018, thanks. After take a Walk to boody, and a Session of pictures for a newspaper in Niagara Falls, taking last days of Summer . Colors were telling something is Starting from ground He has been , He is now , He will be."

"Disgusted at the way the tellers handle someone coming in there to cash a check. I did some roof work for someone saved them a whole hell of a lot of money and was paid in a check. Go in to cash it and I’m being labeled as someone I’m not glad I mostly deal with northwest bank."

"By far the worst experience I have ever had. I deposited a check I received from the treasury department on 2/12/21. Which I confirmed with treasury that it cleared on 02/16/21. As of today I have no access to my account for the foreseeable future because they are investigating whether or not they are going to continue banking relationships with me. The only response I get from the branch manager Chris is that he can't help me because it is not his job. Even though everyone I have spoken to has said that he is the only one that can do anything. All I want is to be able to withdraw ALL of my funds so I can go to a different bank."

"I recently had an appointment @ this branch with Christopher ( Relationship Manager)To open a business account.During obviously a challenging time due to COVID-19.This experience was refreshing.He was knowledgeable, helpful, patient & kind.A process that took about an hour. He was clear about the time it would take.( also helpful) I choose this branch for my banking & business needs"

"I opened a CD online thinking I was getting 3% on a 5 year CD. When I received the paperwork to sign that I’m agreeing to the rate, I saw that it was not even 1%!! I didn’t sign the paperwork and went to the branch right away to let them know that this is not what I believed I was purchasing and letting them know that I will not sign the paperwork. The branch manager couldn’t care less and I was advised that if I close it there will be a penalty of over $400. Again, I never signed the paperwork agreeing to the rate and was charged the penalty anyways. I called the 800# and very sympathetic young lady advised me that it is 100% at the branch’s discretion to waive the penalty, understanding that it was clearly a mistake. The branch manager refused to help in any way. Clearly $400 is worth losing a customer over."