KeyBank
5510 Camp Road, Hamburg, NY 14075
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
5510 Camp Road, Hamburg, New York 14075, United States
About the Business
Welcome to KeyBank, your trusted financial partner located at 5510 Camp Road, Hamburg, New York. As a leading bank and financial service provider, we are committed to helping you achieve your financial goals with ease and confidence. Our Hamburg branch offers a full suite of banking services including personal and business banking, loans, mortgages, and investment solutions tailored to meet your needs. Our convenient ATM services ensure that you have access to your funds whenever you need them. At KeyBank, we pride ourselves on delivering exceptional customer service and personalized financial advice. Visit us today and experience a banking relationship built on trust, reliability, and excellence.
Reviews
"I am a long-time customer and have generally had an okay (but not great) experience with Key Bank. However, I have found that I cannot trust the ATM or the people at the branch at 5510 Camp Road. The branch's ATM ate two of my checks, malfunctioned shortly after (thank goodness, I was able to get my debit card back), and then the bank claimed that they never received the deposit! Can you imagine? It's captured on the ATM video for goodness sake. After filing a dispute, I now have to put a stop payment on the checks and clean up their mess. Not cool, Key Bank. I am "checking" into other banks now. If I could give a "0" I would, because that's the 0 for the checks they lost, damaged, or put in the wrong account."
"Efficient, employees are always so nice. Could never switch from Key bank due to how amazing this location is."
"Ridiculous wait time for drive thru. Every single time"
"Good customer service from tellers, poor managerial staff."
"An employee wouldn't notarize a document for me because I had just moved and gotten married. So my bank account still had my maiden name. My license had my old address. I had my marriage certificate and husband sitting next to me. She was hung up on my two addresses for some reason even though my husband had the mortgage to our house because we were going to register kids for school. She should have called a supervisor. BTW, the school system took the same documents no problem, AND city hall gave me my child's birth cert on the spot but Key Bank can't notarize a form. I was a First Niagara customer for over ten years and this is the first time I've been treated so poorly. A customer for half my life and it's not like I was withdrawing money. I was also told that my legal name change court order was not a form of identification. Which it is in cases where I need to prove my birth name. But not in this case....First Niagara changed that for me long ago. She didn't even need it!"
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