Key Moving & Storage, Inc

"Do not use this company. They are thieves. They moved us from our apartment to a house and stole our Xbox. Play station. Games and controllers and a daughter’s red crayon bank. When we attempted help from the company they said they don’t know what we are talking about and admitted at least one of the movers had been in prison. I am not judging anyone but clearly they employed unethical people who steal. We didn’t know about it and gave all 3 movers big tips and they happily accepted. If you are considering this company think twice unless you don’t care if they steal your things."

"First they broke my parents fence when they left and didnt offer reimbursment (my mother videotaped it all happening as well) They arrived over a month later than they promised(2 months total). They unpacked my boxes as well as other people's boxes on the street in puddles. They dropped a crystal lamp in the street in front of me and ignored me when I told them they shattered it. 4 lamps all broken. Mold on all of my clothing and all boxes were damp and coming apart. I also was left with other people's things. They tacked on charges 3 times almost doubling the cost telling me my final payment had to be in cash. I was then asked to rate them while the man stood over me and watched. I put down excellent ONLY because I felt like I was being loomed over and I'm generally a passive person. It was very awkward."

"Worst experience we have ever had. We are an experienced moving family and we have never been treated the way we were or had as much broken as we did. We were quoted $5000, and AFTER all our belongings were in their possession, the total was changed to $8000. The day of delivery the semi driver claimed he couldn't make the turn onto our street [it is a normal width residential neighborhood where we have seen [and have pictures of] other semi's driving. Because the driver chose not to make it down our street, we were charged an additional $2000 for them to get a Uhaul [I talked with the Uhaul owner, he said he charged them $50], and shuttle our belongings 0.1 miles to our house from a parking lot nearby. Once all of our belongings were delivered we found an EXTRAORDINARY amount of damage, and have just filed a $6000+ damage claim."

"5 reviews 5.0 star rating 3/1/2016 Hands down the best moving company I've worked with! I would recommend this company to anyone who is moving! First of all, my husband and I move A LOT. To be more precise we've moved 7 times in the last 4 years, and Key Moving was the most professional, courteous and hassle-free move we've ever had. When we started to look for the moving company, we only knew that we're moving out of New York, but weren't sure where to, Miami or LA. So most companies wouldn't even deal with us or wouldn't provide quotes. From the very beginning Key Moving was very transparent about their pricing, gave us a very accurate estimate and turned out to be by far the cheapest company I've seen. We decided to store our things for a couple of months in one of their storage units, while we travel, and then make a decision. Scott, the gentleman who I talked to over the phone, was very professional, quick to respond and always delivered what he promised. On the day of the move, movers arrived on time, were also very polite and professional and did their job very quick. After that Daniel was following through with our move, and also was very very nice and really on top of it. He did us a huge favor along the way, and helped us to get rid of our couch, because our new place already had one. When we finally decided to move to Miami, I gave them a call, and in less then a week we got our stuff. Also very hassle-free. Boxes were in good condition, we had two broken glasses, but I consider it a success, given all the moving our boxes have been through. Anyway, as I said, would recommend them to anyone!"

"We had a great experience with Key Moving! We moved across state lines with 2 bedrooms worth of furniture, much of which was fragile. Pedro and his team were professional, efficient and pleasant. We got a flat rate, yet the movers still went above and beyond to ensure that our furniture was dis-assembled and re-assembled without a scratch. I would use them again and will recommend them to friends!"