NBT Bank
1125 New York 222, Cortland, NY 13045
Hours open
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
1125 New York 222, Cortland, New York 13045, United States
About the Business
Welcome to NBT Bank, your trusted partner in financial services located conveniently at 1125 New York 222, Cortland, New York. As a leading provider in banking and finance, we are committed to delivering exceptional service tailored to meet your individual and business needs. Whether you need access to an ATM, personal banking solutions, or comprehensive financial services, our friendly and knowledgeable team is here to assist you every step of the way. At NBT Bank, we pride ourselves on fostering strong relationships with our community and providing reliable, secure, and innovative banking solutions. Visit us today and experience the difference of personalized banking.
Reviews
"I was a retail and commercial customer for over 20 years in Rome NY before I sold my home & business and moved to Cortland. The Cortland branch turned me down for heloc even though I have more $$ than the heloc I requested in my accounts and my current home is fully paid off. Disappointing to say the least. I would have given them 1 star if it wasn't for the positive experience I had had with the Rome NY branch in the past. I closed my account yesterday and moved all of my banking to another company. I also sold my NBT stock. Customer service and loyalty are broken in America which is sad."
"Tony Dannibale, NBT Bank, 1125, State RTE 222, Cortland, NY AVP, Retail Market Manager, was a true pleasure to work with and went above and beyond in helping me during the covid lockdown. I would highly recommend his branch to anyone that is looking for a personal contact that will get the job done!"
"I have always had exceptional service here.The staff is kind and courteous. The wait has never been long. There is usually an open teller when I walk in or drive up. I don't always agree wih the company policies since NBT took over, but it is an adequate bank, and the people are great. Especially Brian, who always seems to be smiling."
"I've had more than one bad experience at this location, however I work in sales so I understand how this type of work can be.. that being said it takes an awful lot for me to complain. I feel the staff here is completely unhelpful and they lack basic customer service skills. I had an issue with cashing a check and was told there was nothing they could do.. since this is my least favorite location I took my check went to the main St location and was more than pleased with the effort the staff there took in resolving my issue. They were able to solve a majority of my problem and actually seemed like they cared about the problem."
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