Crunch Fitness - Crown Heights

"Been here 4 years .. space staff and location are really great . Staff has been great !! The management changed around Sep last year and since then a lot of the important machines have been falling out service, and not being fixed. Been constantly checking in with progress and the answer is always” they just came,they are looking into it, they are seeing, this location is next on the list ect “ . It’s been over 3 months of no real functioning leg extension machine just to name one. Adjustment Caps are missing as well. So I’d check on what works before signing up. (Just updating, from a month-ish ago some more machines Have fallen out of service ( a weight machine and 2 treadmills ) … a staff member said new machines are coming in another month or 2, but was told that that would happen in Feb … so yea, place is a mess atm unfortunately. Not sure what to do 6th of August update … still waiting for the new equipment( been saying it’s coming any day for the last 8 months ) …. Stuff is working but still plenty machines that either don’t work or very difficult to use). Staff has been great, but they are over justifying the lack of timely repairs and delays in equipment."

"Haven’t been in the gym for years. Last time I was there was years ago. Did some boxing and some cardio there. The staff was really nice to me. I used to train there as a kid and my parent used to come with me. It was the boxing for me as a child that gave me self empowerment and I thank Crunch Fitness for helping me. I remember the staff being nice, I remember learning boxing and I also remember how clean the equipments were."

"The general manager Joe was super friendly and very welcoming. As he helped me sign up for the gym, he frequently greeted members coming in and all around had a very positive vibe about him. He made my sign up super quick, was informative, and left me feel super excited to workout and come back."

"Crunch Fitness has consistently impressed me with its exceptional front desk staff. From the moment you walk in, you are greeted with genuine smiles and a warm welcome. The team is not only friendly but also incredibly efficient, handling check-ins swiftly while answering any questions with patience and clarity. Their professionalism and enthusiasm set a positive tone for every visit, making members feel valued and appreciated. It’s clear that the front desk staff at Crunch Fitness takes pride in their work, contributing significantly to the overall excellent experience at the gym."