Voltaire Cycles Verona

"Dennis and his wife provided me with very professional customer service. I walked in when I was on the market for e-bikes around $1000 and they had one around that price for $1200. The bike was very good, they even let me test drive it around Verona for 15 minutes. Although there was nothing wrong with the bike (Voletric Discover), I ended up choosing another bike with a $1000 price point because It goes faster and has fat tires. When choosing what bike to get I consulted with Dennis with a lot of questions and he kept a very professional attitude during this time. Once I got the bike from a 3rd party dealer (not from Dennis’s shop) I was not happy with the breaks as they were very loud - they were mechanical breaks. I asked if Dennis could put Hydraulic breaks and he said yes. Dennis was happy to do the work for me. He gave me a fair price. He had some other bikes he had to work on so he called me when he had the time to service my bike, so I brought it in and it took only 2 hours and then it was ready for pickup. Now, it has been around 2 weeks and the new hydraulic breaks are amazing. I plan to go to Dennis if I have any service requests in the future. Great experience in all aspects at Voltaire Cycles Verona"

"Exceptional Service and Expertise!I Recently purchased an ebike from Voltaire Cycles in Verona, and I couldn't be happier with the experience. Denis and his team are incredibly knowledgeable and passionate about what they do. They took the time to understand my needs and recommended the perfect bike for me. The customer service was top-notch from start to finish. Denis even allowed me to rent the bike for a couple of days to ensure it was the right fit before making my decision.The shop has a great vibe, and Denis's expertise is evident in every interaction. He went above and beyond to help me understand the intricacies of my new ebike, even offering guidance and tools to practice maintenance. I felt valued and supported throughout the entire process.If you're in the market for an e-bike, I highly recommend Voltaire Cycles. Their dedication to customer satisfaction and their extensive knowledge make them the best in the business. Thank you, Denis and team, for making my ebike purchase such a positive experience!"

"Best customer service. My experience has been nothing but great. Walk in not knowing anything about e bikes but Denis and wife educated me and my son about them and how to go about them. We had to go back for repair and again the whole service was great. So happy we purchased the bike from Voltaire Cycle Verona. I recommend 100% this place to anyone."

"If you’re looking to rent or buy an electric bike in North Jersey, this is the place to go. I just rented two e-bikes with my girlfriend, and we had the absolute best experience. Denis was extremely patient, knowledgeable, and kind. Although my girlfriend was anxious about being back on a bike, Denis was very understanding and made the whole experience as pleasant and enjoyable as possible. He explained everything about e-biking in great detail. And not only did he recommend a great place to ride, he actually drove us to the trail and picked us up when we were done. He saw how nervous my girlfriend was about riding on the street, and he didn’t even hesitate to personally drive us to the trail head. When it comes to customer service, he consistently went above and beyond. I can’t thank him enough. Such a truly great and positive experience all around. Come down and see for yourself. You won’t be disappointed."

"I walked in to Denis's and Elvira's shop yesterday and was so happy I did! I purchased an e-bike that I have had my eye on, and the guidance and service they gave was outstanding! I cannot say enough positive things about them. They were extremely patient with me and took the time to answer all of my questions, as this is my first e-bike purchase. They gave me very good advice as to the other gear that I needed for the bike, including a bike rack for my car, which Denis installed for me. I did not feel that they pushed the sale of anything in any way. I HIGHLY recommend this shop for their product offerings, their knowledge and their professionalism. I wish all stores provided service the way these two honest people do. Thank you, Denis & Elvira, for making this such a pleasant and easy experience!"