Verizon 584 Passaic Avenue, West Caldwell, NJ 07006

"Excellent customer service!!! Your associate Shannalee was extremely patient and extremely informative and solved my problem with her knowledge. I noticed every associate was so helpful. This is the second time I have written a review in this location, and I was very happy again!!!!"

"Excellent experience today. Manish was more than willing, positive, upbeat and answered every question I had. He went above and beyond. I just really enjoyed the whole experience. Super knowledgeable. Roy Handler"

"Great experience! I went in with unexpected issue and was never upset. Although not even open yet Daniel helped me and put me at ease. In the end I need a new phone which is disappointing but Daniel did everything he could to make a bad situation as good as possible."

"Staff was incredibly helpful explained things quick clear and honestly. They were so friendly and even helped my wife clean her camera lense while we were waiting. Very happy with my new phone"

"I had an exceptional experience at the Verizon store in West Caldwell, NJ, and I can't recommend it enough! This is hands down the best Verizon store I've ever visited. The outstanding customer service and expertise of the staff are truly unparalleled. First and foremost, I want to express my immense gratitude to Associate Jihan. She played a pivotal role in helping me make the switch from T-Mobile to Verizon, and I can confidently say that it was one of the best decisions I've ever made. Her knowledge about Verizon's plans, devices, and services was remarkable. She patiently walked me through the entire process, answered all of my questions, and ensured that I had a seamless transition. Jihan's professionalism and dedication to providing the best customer service were truly commendable. But it's not just Jihan; the entire staff at this Verizon store is exceptional. They are courteous, patient, and eager to assist customers. I've rarely encountered a team that is so attentive to the needs and concerns of customers. Whether you're a new Verizon customer like me or have been with them for a while, you'll undoubtedly feel valued and appreciated here. The store's ambiance is inviting, and it's well-organized, making it easy to browse and compare the latest devices and accessories. The selection of smartphones, tablets, and other gadgets is extensive, and the staff is more than willing to help you find the perfect device to suit your needs. Additionally, the store is well-stocked with a wide variety of accessories, ensuring that you can protect and personalize your new devices to your heart's content. I can't thank the team at this Verizon store in West Caldwell enough for their excellent service. They've not only won me over as a loyal customer but have also made me an advocate for their fantastic service. If you're in the market for a new wireless provider or need assistance with your existing Verizon account, don't hesitate to visit this store. They'll provide you with the best service and leave you as satisfied as I am. Thank you, Verizon, for being the absolute best!"