Besroi Roofing & Siding 5434 Genesee Street, Lancaster, NY 14086

"Highly recommend this Business. They care about their work and they care about you as a customer. Even if things need a little tweaking after a repair, they do not hesitate to come back out and fix things until they are right. Special thanks to Scott as an Estimator, taking time to understand and provide a clear picture and to Mark who helped to fix our problem (leak). Great skill and work to complete our job to total satisfaction."

"It is very difficult to find good quality contractors to complete any type of work on residential homes. But my husband and I were blessed to find Besroi Siding to complete a whole house siding warranty replacement job. Dan from Besroi Siding was very professional and prompt to the job site very single day. Dan's expertise and dedication to his craft was very impressive and appreciated. He had control of his crew, organized the days agenda, answered homeowners' questions, and showed impressive skills during the entire process. Dan displayed such attention to detail to every aspect of the job. He was meticulous in his work and took pride in the replacement of every piece of siding he installed. The job site was spotless at the end of the day, and we appreciated their efforts. I would recommend Besroi Siding for any siding job. Ask for Dan. You can rest assure your job will be completed with perfection and experience second to none. Brenda & Joe Z."

"10/10 would recommend this company to any of my friends and family. They came out and did my roof estimate, completely explained all of my options over the phone and then helped me decide what the best course of action was. Got multiple quotes from every company in the area and Besroi came in with a very competitive price, paired with the time and care they took in explaining everything I needed to know. Booked them, they showed up the day they said they would, did the complete tear off and replacement before I even arrived home from work. Again I would recommend using this company to anyone and everyone!"

"Garage roof replaced. The crew was efficient and everything was done on time. They knew what they were doing. Cleanup was complete with nothing left that I could find. I am very pleased with their work and the result. Great job."

"We hired Besroi to side our detached garage, following which we planned on siding our house. Got estimates for both jobs. Garage was sided by subcontractors. Its appearance looked good initially. I called to see when the rep. was coming out to review the job, and finalize the siding for house. Despite several calls, no one came out or returned my calls. Within the first week after siding installation we noticed on one end of the garage that corner siding kept sliding down exposing the underlying garage wall. I called, related the above and was asked to email pictures of the siding issue, which I did that same day. After a week went by, I emailed and asked the receptionist to confirm she had received the pictures. After another week with no response to that second email I called and spoke with receptionist who acknowledged they had received the pictures and told me they would be getting back to me. That was over one month ago. At this point we are going to look for another siding company, who can fix the siding issue on our garage, and use to side our home. Based on our experience we would never recommend this company. ** 11/14/23 update: The day after submitting this review I received a call from Todd at Besroi, who setup an appointment to come out and discuss our posted concerns. He came out 11/14/23, inspected the garage work issues, and committed to having them addressed. He related there have been some staff related communication failures which are being addressed by company leadership. He offered to have our house sided by their internal team, instead of subcontractors. Based on his explanation and commitment to addressing our concerns, we have decided to agree to have them side our home. ** 11/21/23 update The crew handling repairs came out and secured the corner issue and addressed all 4 corners while here. The gap noted above was pretty much closed. Picture to follow. Based on this their rating was updated. ** 12/23/23 update The picture (with the snow in the background) is the final result. ** 4/5/2023 update Their internal team of Dan and Roman just finished siding our home. Our home offered more than a few challenges due to its unique stonework. Dan is truly a craftsman, because the finished result was better than we had hoped! Based on how the house came out, we are upgrading their rating to 5 star and would highly recommend them to others having siding done!"