CJ'S Express Car Wash, Fair Lawn NJ

"I took my car here this morning around 8 am. This was my first time here. I took the lava wash worth $20 which is their topmost tier wash. After the wash and their hand dry with towels I stepped out to do a quick run through . There were of streaks existing dust on the car. Even soap from the car wash remains and can be easily seen. Especially the rear. I could just swipe with my fingers and it would be gone. I had to point out places each time and they would just wipe it. The manager happened to be there. He just responded that it's an express car wash. You can't expect more. Very rude. I live in fair lawn and have been to other washes in the area. This is my worst experience. Genuinely curious how they got the good reviews here in Google."

"June 24th, 2024, After entering the car wash, my windshield cracked after the brush contacted the windscreen. The car wash manager informed me that I had to complete an incident report and that the corporate office would contact me. However, I have not heard from anyone. July 12th 2024. I just wanted to follow up on your response. I want to clarify that I have not been contacted by anyone. I have called the car wash multiple times and was instructed to email the provided address. The lack of a customer service phone number in the incident report demonstrates the need for better customer support. Please provide the images demonstrating that the windshield had a crack before entering the car wash tunnel. The video I have does not show the crack at all. (I am attaching a new video as evidence)."

"My windshield was damaged going through the car wash and was told they are not responsible. They provided pictures before the car wash and made a false claim that my car was damaged beforehand which you can’t see by the pictures they sent. The last pic was the damage done."

"Worst $20 exterior only car wash I ever got! Rims look worse than when I went in. No tire dressing, and the guys at the end said that I was done faster than I got back from the tip jar, about two feet away. I drove to the shop rite, and when I parked, there was still soap or wax foam all over the car. Don’t know who gives them 5 stars, thank god for relatives!"

"This “car wash” dumped copious amounts of wax on my car and hardly rinsed it. The conveyor belt was moving very quickly, presumably to get more cars in and out of this place in the name of PROFITS. My car was “dried” and I was waved goodbye. I then spent a half hour drying it and removing leftover wax from the body. The wheels were especially DIRTY, even after spending $18 on the “lava” package. If anything, I was left to clean up the eruption of wax that splattered all over my car. If you care about good service and a clean car, DO NOT WASH YOUR CAR HERE."