Ulta Beauty

"**EDIT:** Came back today to exchange an item and spoke to Andy. They were so, so nice and hilarious to talk to. We spoke to him about the issue we had yesterday and they said they would have a talk with their employee. The rest if the employees that were there were super lovely. I hate to leave negative reviews but man I feel the need to say something after just leaving this location. Went to Ulta with a friend of mine because she wanted to buy some products for her hair and skin care routine. We went to check-out and when the items were being rung up she had made just a remark to me on how expensive the products had gotten. She wasn't causing a scene, or making a ruckus, or complaining to the cashier. Well, I guess your cashiers forget we literally have eyeballs because she rolled her eyes, sucked her teeth and exchanged a dirty look with the cashier right besides her. As someone who used to work for customer service I understand hearing the same thing gets irritating sometime's, but good Lord, at least wait until we're gone. I would expect this behaviour from a teenager but pretty sure she was an adult. We didn't get the chance to look at her name tag but she appeared to be of Indian descent. We were there around 12:15 P.M."

"No body picks up there phones unreal called almost few times within 45 minutes mins I left a debit card there of course no one is picking up horrible service. That store is not that busy people are floating around like ghost"

"I went to the salon to get my hair done. I wanted highlights and a cut. I was super nervous because the last time I got my hair done it wasn't very noticeable and not what I wanted. I'm very very pleased with my highlights and cut!!! Thank you sooo much Hailey! I'm in love ❤️"

"I saw Veronica today for a haircut before heading back to Tennessee. The experience was outstanding and the haircut was equally as pleasing. She did a great job. I had previously seen Dawn who was a great stylist as well. I would definitely recommend both these stylists. I hope I’m as lucky to find a stylist as good as Veronica and Dawn in Tennessee."

"As soon as I entered Ulta I was greeted promptly and Matthew helped me find all the items I was looking for which was a great help. There were some items that didn’t have my shade and they helped me find alternative products Thats matched my shade. I was so happy, this helped me get in and out very quickly. Matthew was so knowledgeable on all the products, I would definitely recommend Matthew for a excellent customer service experience! :)"