Caliber Collision

"I have to say the process of getting my car in was very quick and much appreciated. Now my car is not straight. The headlights don't line up. The hood isn't straight the front end quarter panels aren't straight. They didn't blend well with painting! I can fit a whole hang in the drivers side headlight but not the passenger side, just fingertips. They won't return my calls, so now I'm stuck trying to find someone else and pay out of pocket. Make sure you ask for a wreck check because if not, your car won't look good. They don't put original parts on your car like they are supposed to. If Jeffrey knew that his prize possession would be this way, he probably never would have left. He is the reason I chose caliber as I didn't know he sold it. Do your research before letting them touch your car. Pictures to prove what I mean. Also, they owe me money for parts I shouldn't have had to pay for, like my flat tire caused by them not sealing a rim at 1 am in the freezing cold on a highway and a bracket they probably never replaced. I'm totally dissatisfied with this place."

"My vehicle was a total loss. I still got extra care from Jamie and Debbie and staff that made everything a lot easier to go through because I was away from home. They took extra steps to make sure I got my belongings from my vehicle and my plates. I appreciate everything they have done for me and highly recommend them to others that need their services."

"The service at North Syracuse Caliber Collision was exceptional. The staff were professional and personable! Jami kept me updated about my vehicles progress and was a true pleasure to do business with! North Syracuse Caliber Collision will be my go to place to bring my vehicles! Excellent and efficient work at this location! I highly recommend their business. Thanks again Jami and team!"

"Although it took a couple days longer to get my car back, I could not be more pleased with the level of service and care I received. It was so easy to drop it off and pick it up. And my car was taken care of so well. It was like picking up a brand new vehicle!"

"The level of service and care I received at Caliber was exceptional. My car took a while to put back together but the communication flowed constantly and I never had to follow up myself to know what’s going on. Jami went above and beyond to communicate with my dealership on my behalf and arrange a rental for me at the shop’s cost. I really appreciate the care and support during a stressful situation. And of course thank you Caliber folks for getting my car going again!"