McDonald's

"Unfortunately, they are yet another establishment who does not respond to customers with legitimate complaints about a bad experience. Was lucky enough to order 2 burritos, which is becoming hard to do since they always seem to be out. Unfortunately, one of them was served with the shell completely ripped ope. Which could clearly be seen through the wrapper. Sent in a complaint to corporate, which was forwarded to the local franchisee who ignored the problem and never contacted me to make it right. The indoor dining area is often dirty and smells like sewer."

"Stood unnoticed at counter for close to 20 minutes, after attempting to use the in restaurant kiosk, and mobile app. Asked if there was a manager available, was told there was, yet no one came forward. Discovered later, before leaving that "Brandon" was the manager, as well as the employee who had told me there was a manager available, yet he did nothing to acknowledge the length of time I had waited. Instead, after he prepared the 2 Sundaes I'd requested, with the items in hand, he continued to assist another employee at the drive thru window. Irritated, I asked if I could have the Sundaes I had paid for, nearly 10 minutes earlier. Brandon smirked and said, "ih you didn't want spoons?" and then he grabbed two straws and handed me the items, grinning. The drink area (self serve) was out of napkins and lids, and had trash on the drink counter area and floors. Many happy childhood memories shot to heck by one employee. Not lovin it."

"I have a strict diet due to allergies and every time I come here I order the same thing: a large 2 cheeseburger meal only ketchup, as I am allergic to onions and pickles. And about 95% of the time when I come here I end up with one or the other, and sometimes both on my sandwiches. Which then leaves me only able to eat the fries, and being 7 months pregnant just trying to get a quick bite to eat after a closing shift at work before bed, I can’t only be eating fries. I’m lucky I always check my sandwiches before biting into them."

"Just stopped to grab lunch for the dogs and got myself a large fry. This is what I got for the fry. Seriously? That's the best you got? And the girl at the drive thru asked me to pull into a parking space cuz they were making fresh fries. Never again."

"Drive through visit only. They took 3 cars to our 1 on the split lane ordering system. We used the app. Thankfully, that went smoothly. They got our order correct, but it was a 20 minute drive through experience."