T-Mobile Authorized Retailer
4105 West Genesee Street, Syracuse, NY 13219
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Photos
Location & Phone number
About the Business
Welcome to your local T-Mobile Authorized Retailer, conveniently located at 4105 West Genesee Street, Syracuse, New York. We are your go-to destination for all things mobile, offering a wide range of the latest smartphones, tablets, and accessories. Our knowledgeable and friendly staff are here to assist you with all your wireless needs, from choosing the perfect device to finding the right plan that fits your lifestyle and budget. At our store, we pride ourselves on providing exceptional customer service and personalized solutions. Whether you're looking to upgrade your phone, switch to T-Mobile, or explore our innovative products, we are here to help. Visit us today and experience the difference at your local T-Mobile Authorized Retailer.
Reviews
"Very helpful and friendly staff! Highly recommend!"
"I was in this week to get a new phone and Sarah did a great job helping me withe switching from my old phone to new as well as helping other customers in between! Great job! These guys always do a great job! They are friendly, fast and super helpful!"
"I am so happy I called this T-Mobile and got helped by Sarah. She is attentive, fast and knowledgeable. I was in and out of the store in about 90 minutes. (Very fast time compared to the 4 hours I spent at a previous t-mobile that day and got nothing accomplished) Sarah made sure everything got transferred over. Made sure my phone was set up accurately. Even gave me suggestions for thing I can do later on with my plan. She broke down all of the benefits of my plan and answered every question I had. AJ was very helpful as well. If you need something done right, go to this T-mobile. I was a former sprint customer so they help them as well. Highly recommend."
"As much as I absolutely love the service I get from T-Mobile the company, this store fails miserably in every way shape and form. Went in to take care of some business related to my account as I was advised to from T-Mobile‘s website, was greeted with an attitude and that we don’t do that for you statement. I contacted a representative via telephone, and was told that they did indeed take care of that in the stores. I still love my T-Mobile service, but I will never go to the store. The staff has no professional ethic, no work ethic, and honestly I question whether or not the one girl was flying high on something. If you need service from T-Mobile, I highly recommend using their website and call centers, most in professionalism, always happy to take care of whatever concerns you have."
"This store has the best employees I have ever met at any establishment, they are all so friendly, customer oriented, and willing to go above and beyond for the customer. The manager AJ is amazing he helped me to find an offer for my trade in, which was the true definition is excellent customer service. This is the store to go to for all your needs, you will be highly satisfied believe me."
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