Social Security Administration 1708 Wilmington Road, New Castle, PA 16105

"Don This man saved my life and hopefully you recognize him for all that he does Kat nichols"

"Unfortunately this was my third trip to this office. I started on the first of November. Went back 2 weeks later, talked with the manager and he assured me he would take care of my issue. Now it’s been 2 more weeks, just went back and my issue still is not resolved. How many trips does it take to get people to follow through and do their job. As of today, still waiting!"

"I had a great experience! I needed to change my last name since I got married. I went around 11:30am, went straight back and was there for 5 minutes! The security guard and workers were super nice as well!"

"More often people are quick to write bad reviews, this is not the case. The security officer was amazing, had wonderful conversations with those waiting and should be recognized for being an OUTSTANDING employee. Wish we would have asked his name. Good people are hard to come by, be thankful you have one of them! And to this person: thank you for a humble experience and good conversation. We were in and out quickly and had no issues."

"I was fortunate to speak with a representative (Becky). She even called me twice to discuss my issues which were resolved. She admitted an error on her part and was kind and very, very helpful. SSA needs to shorten their preamble when you first call, at least give you quick options to choose from."