Lowe's Home Improvement 2640 West State Street, New Castle, PA 16101

"If you could give a 0 out of 5 stars, I definitely would. I recently purchased a washer and dryer there. When we took the slip he wrote us to the cashier, she didnt know what to do. The manager came over and did not help her and treated her badly in front of customers. The cashier was really trying to help us and that manager should not downgrade one of her employees in front of people. Then we waited 40 minutes for them to bring it out to us. It was all a really bad experience."

"We were able to get everything that we needed and get out real fast I'd recommend Lowe's to anybody"

"Typical inventory for lowes. Only 3 stars because the majority of employees are not willing to help customers and areas are messy & not labeled properly. When paged for a certain department, help will be at least 10 minutes (if anyone actually shows up). The no contact pick up is poorly run as well & orders have been lost or delayed for unknown time. Customer service center has long lines and always a bunch of items laying around that the customer must navigate through to get to desk & leave desk area."

"Lowes is a good place to shop. The bad thing about Lowes is that they are understaffed. It's not the employees' fault. Waited about 45 minutes to just talk to someone about their washers and dryers."

"Ordered fifty feet of cable wire and they only gave us forty two feet. How to drive twenty five miles each direction to get the extra footage. They said it would be quick and it took forty five minutes waiting. I'm extremely upset not happy with this store."