Home Instead - Northwest Pittsburgh

"Our family feels very grateful to have found Sharon, Sarah and the rest of the team at Home Instead. From our first interaction over a year ago through the ice storm of yesterday, our mom has received timely, dedicated, consistent, and compassionate care. Sharon checks in regularly to ensure things are running smoothly. She is always available to answer questions, act as a sounding board, and help us with our mom's changing needs. She is genuinely kind, caring and empathetic while being professional in every regard. And, we have grown to consider Sarah a part of our family. We know that when our mom is with her during the day, she is in good hands. We thank Home Instead for helping all of us navigate this journey."

"We’ve been using Home Instead for about three months for my moms care and we’ve been extremely pleased. The caregivers are knowledgeable, efficient, caring and compassionate people. Sharon, the client coordinator is just exceptional. She quickly addresses each and every issue we might have in a very professional manner. I would highly recommend Home Instead for their caregiving services."

"Overall, this was a very good service that met our ever-changing needs due to Mom's complicated care situation. The original call, and then meeting, could not have gone any better. Sharon answered my many questions and was beyond professional, but more importantly kind. This put my Mom at ease and let her know we were in good hands. Sharon was there on the first day when my Mom came home and was always a constant presence. Sharon would call and also make visits to make sure the everything was humming along as smooth as possible. Home Instead also made sure that, as the primary caregiver, POA and point of contact, all of my communication needs were more than met."

"Our family has been using Home Instead for nearly 3 years now for my elderly parents that live in the North Hills. Their care is comprehensive, compassionate, and very reliable. The communication between our caregiver as well as administration has been an easy road to navigate. I have been particularly impressed with their attention to detail during this time of crisis in the community especially with elderly guidelines. Heartfelt appreciation and thanks especially to Linda and Sharon!"

"Our family was in a crisis mode as our Mom was hospitalized twice in the span of 2 weeks. It was necessary to find and provide 24/7 care upon release to keep her safe and secure. Home Instead and all the professional and compassionate team members rose to the occasion to onboard and provide the consistency of a permanent engaged and caring team of caregivers to meet her needs. We are really pleased and would highly recommend Home Instead."